Outbound Call Center Representative

Outbound Call Center Representative
Appointment Setting | Full Time | Uncapped Bonus Potential

BathWorks of Michigan, the nation’s fastest growing Jacuzzi Bath Remodel dealer specializing in one day bathroom remodeling, is hiring motivated individuals to join our Call Center team.

In this role, you will connect with homeowners who have already shown interest in improving their bathrooms and schedule their in home design consultation with our sales team. If you enjoy talking with people, hitting goals, and being rewarded for performance, this is a great opportunity to grow your career. This is a performance driven role where success is measured by conversations and appointments set.

What You’ll Do

• Make outbound calls to homeowners who have requested information about a bath or shower remodel
• Build interest and qualify homeowners for a design consultation
• Schedule in home appointments for our sales team
• Confidently guide conversations and overcome objections
• Consistently achieve daily and weekly appointment goals

What We’re Looking For

• Strong communication skills and confident phone presence
• Competitive, goal driven mindset
• Reliable, organized, and coachable
• Available for a consistent weekly schedule: Wednesday–Friday 10:00 AM–6:30 PM and Saturday–Sunday 9:00 AM–5:30 PM
• Must reside locally and be able to commute to our Byron Center office
• Hybrid opportunity available after training and consistent performance

Benefits

• Health, dental, and vision insurance
• Short term disability coverage
• Life insurance
• Paid time off
• Parental leave
• Employee discounts
• Uncapped bonus opportunities
• Career growth opportunities within BathWorks
• Supportive team environment with ongoing coaching and training

Why BathWorks

• Locally owned Michigan company with a strong reputation in the communities we serve
• 4.9 star Google rating built on 1,000+ of happy homeowners
• Fast growing team with real opportunities for career advancement
• High energy, supportive culture that celebrates wins
• Built on strong core values: Hungry, Honest, Team Player, Leadership, Customer First, and Courage

Equal Opportunity Employer

BathWorks of Michigan is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.