Outbound Customer Relations Specialist

Job Summary: Receptionist is responsible for greeting visitors and delivering exceptional customer service assistance. This entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. This oftentimes includes performing ad hoc administrative duties as needed. 

About us: It is because of our employees that Keffer Auto Group remains the premier place to work in North Carolina. We are experiencing record growth and with that comes opportunity. We have a strong track-record and are committed to excellence which makes working with our group an exceptional experience. Keffer Auto is always looking for fresh, innovative, enthusiastic professionals driven to succeed in the car business. If you are willing to go above and beyond and are committed to delivering exceptional customer service, submit your resume.

Receptionist Compensation and Benefits:

• Competitive Pay


• Flexible Working Hours


• Health Insurance


• PTO


• 401(K)


• Compensation: $ - $

Receptionist Responsibilities:

• Answer phones


• Greet and receive prospects and customers


• Direct customers to the correct department, notify the appropriate person that a customer is waiting.


• Work cooperatively with the service team


• Communicate with callers and visitors in a professional, friendly, and efficient manner


• Type memos, correspondence, reports, and other documents


• Assist in scheduling and confirming service appointments

Receptionist Requirements:

• Excellent communication skills


• Outgoing and positive demeanor


• Professional presentation


• Punctual nature and ability to handle schedule flexibility


• A clean driving record & valid driver’s license


• A professional appearance

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.