Outbound Supervisor

Company: Filterbuy

Position: Outbound Supervisor

Location: New Kensington

Duration: Full-time, Permanent

Salary: $50-60k

Filterbuy, a leader in the air quality and manufacturing world, is seeking an Outbound Supervisor to oversee daily operations in the Wholesale Fulfillment, Custom Production, and Intercompany Distribution departments in our New Kensington, PA facility. The Outbound Supervisor will report to the Shipping Manager and lead a team of hourly leads and frontline associates. 

Responsibilities include, but are not limited to:

• Prioritize workflows of the Wholesale Fulfillment and Custom Production departments, ensuring customer satisfaction through high quality and on-time delivery.
• Plan, stage, and dispatch finished product to our distribution center in Toronto, Canada to maintain target inventories across our product portfolio.
• Manage, motivate, and coach an hourly team to execute daily processes safely and efficiently. 
• Develop and drive process improvement initiatives to reduce cost, waste, and/or variation within the assigned departments.
• Communicate with Sales, Customer Service, and Operations stakeholders across the company to coordinate work and provide status updates.

Required skills and qualifications:

• GED or high school diploma.
• 1+ years of operations leadership experience in a manufacturing, supply chain, or distribution environment. 
• 3+ years of operations experience in a manufacturing, supply chain, or distribution environment. 
• Proficiency with professional software including Microsoft Office or Google G-Suite and with virtual connectivity tools such as Slack. 
• Excellent written and verbal communication skills. 
• Ability to travel up to 10% of the time, including occasional international trips to Canada.
• Ability to lift 25 pounds.

Preferred:

• 2- or 4-year degree.
• Bilingual in English and French Creole.
• Familiarity with Enterprise Resource Planning (ERP) systems.
• Demonstrated experience leading outbound fulfillment operations.
• Embodiment of the Filterbuy values, including Unwavering Customer Service, Commitment to Excellence, Resilience, Continuous Improvement, Bias for Action, and Commitment to Community.

This job description is not all-encompassing; however, it is intended to be a general description of the responsibilities of this position.

Company Overview

We are a leading ecommerce company with a mission to deliver high-quality products and exceptional customer experiences. As we continue to grow, we’re looking for an Outbound Supervisor to join our growing team.

Filterbuy provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other legally protected category.