Outdoor Engagement Specialist- 1st Shift

Safe Outdoor Space (SOS) Engagement Specialist (primarily outdoor work)

Summary

The Safe Outdoor Space (SOS) Engagement Specialist provides crisis case management, client engagement, de-escalation, motivational interviewing, and knowledge of community support resources for individuals accessing the SOS.  This position is responsible for engaging clients about services available to them in ending their homelessness. The Outdoor Engagement Specialist is responsible for identifying emergent issues to report to SOS security staff, emergency medical personnel, and/or the SOS Manager. 

This position will function mostly outdoors year-round, and the individual must be able to work in a variety of temperatures and weather situations.

Essential Functions

Qualifications 

Minimum of 1 year experience providing homeless services or mental health services.  

Strong consideration will be given to candidates with Outreach and Case Management Experience.

Preferred qualifications include staff who is bilingual (English and Spanish) and has knowledge of homeless services, behavioral health, and substance abuse community resources in Maricopa County.  

Must be able to communicate clearly and professionally, work as a team player and independently; the ability to multitask, work in a face paced environment and maintain a calm demeanor in high stress situations.

Must demonstrate personal responsibility and integrity; show initiative and an ability to work independently; with a sensitivity to cultural diversity, lifestyle issues is essential.

Required Functional Abilities

{Ability to work outside for up to seven hours a day.

{Confident using Microsoft Office products.

{Effective written and verbal communication skills (Spanish a plus).

{Visual acuity sufficient to maintain system of records and reports containing computer-generated and handwritten documents.

{Ability to handle sensitive material, maintaining the highest level of confidentiality and displaying sound judgement.

 Mobility sufficient to conduct regular duties within an outdoor environment of unpaved terrain.

  Ability to lift up to 20 pounds in order to safely manage supplies and equipment.