Outpatient Administrative Assistant

Why work for CGC?

Our tag line says it all; Unlimited Potential. Endless Possibilities.

For over 70 years our professionally trained staff have positioned clients for success by operating on a whole-health, whole-family mentality that not only focuses on treating children and adolescents, but also their families and systems. We serve upward of 5,000 individual children per year, as well as their siblings, guardians, and family members (totaling more than 15,000 individuals).

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Benefits of Administrative Assistant:

• Starting hourly rate of $14.25
• Additional pay for bilingual skills
• Discretionary annual bonus based on individual and company performance
• Generous PTO package
• Medical/Dental/Vision Coverage
• 401(k) with 3% employer match
• Flexible Spending Plan for medical and dependent coverage 
• Annual Professional Development stipend
• Unparalleled mentoring and support
• Plus many more!!

Job Summary of Administrative Assistant:

The Administrative Assistant provides professional reception functions that support quality clinical services, efficient business practices and engaged client service.

Essential Duties and Responsibilities of Administrative Assistant:

• Provides clerical support to the team by word processing correspondence, rescheduling evaluations, making copies, faxing and/or mailing records, releases and PCP notifications within the business week and completing other reasonable requests. Completes tasks within the required time frame.
• Develops and maintains the weekly appointment schedule, based on input from the Therapists. Collects co-pays at time-of-service. Gives receipts to the consumer. Ensures that all copays are entered into the EHR, and batches out the credit card machine at the end of the day.
• As client leaves the office, schedules the next appointment as necessary, distributes an appointment card and provides a school excuse.
• Provides reminder phone calls to clients for all therapist appointments scheduled.

Education and Experience Requirements of Administrative Assistant:

• A high school diploma and at least one year of office experience providing customer service and clerical support.
• Intermediate computer skills
• Microsoft Office Suite and an electronic health record.

Preferred Education and Experience of Administrative Assistant:

• Previous work in a medical setting
• Paid experience working with children and their families.
• Adult and Pediatric CPR/AED and First Aid
• Bilingual (Spanish) is preferred

ADA Disclaimer: In developing this job description, care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.