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Vail Health has become the world’s most advanced mountain healthcare system. Vail Health consists of an updated 520,000-square-foot, 56-bed hospital. This state-of-the-art facility provides exceptional care to all of our patients, with the most beautiful views in the area, located centrally in Vail. Learn more about Vail Health here.
About the opportunity:
The Lead Behavioral Health Technician (BH Tech IV) plays a key leadership role on Vail Health Behavioral Health (VHBH)’s multidisciplinary behavioral health team. This position supports the delivery of high-quality patient care and maintains a safe, therapeutic clinical environment, while also providing daily supervision, training, and mentorship to Behavioral Health Technicians (BHTs). The Lead BHT helps ensure daily operations, programming, and documentation meet internal, local, state, federal, and regulatory standards of care and compliance.
What you will do:
- Leads the Behavioral Health Technician team to ensure consistent adherence to clinical workflows, therapeutic environment protocols, and documentation standards. Provides ongoing coaching, onboarding support, and mentorship to team members.
- Assists with patient care including obtaining and recording vital signs, maintaining patient documentation, and completing administrative duties.
- Establishes and maintains effective working relationships with healthcare providers, patients, and staff.
- Fields patient phone calls promptly and professionally. Engages in patient communication, education, and support as directed by the healthcare provider or provider team.
- Participates in maintaining the therapeutic setting of the clinical space.
- Ensures cleanliness, adequate stock of supplies and functioning equipment in patient care areas. Replaces supplies depleted on a daily basis. Cleans and prepares patient care areas, equipment and tools. Completes shift opening and closing procedures.
- Follows established departmental policies and procedures, OSHA Rules and Regulations, environmental and infection control standards.
- Ensures compliance with local, internal, state, federal, and regulatory standards and compliance including quality assurance, safety, infection control, and environmental procedures in accordance with regulatory requirements.
- Performs other duties as assigned.
- Role models the principles of a Just Culture and Organizational Values.
- Must be HIPAA compliant
This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.
What you will need:
Experience:
- Two years of relevant experience of direct patient care or community behavioral health experience required
- Bilingual (Spanish speaking) preferred
License(s) and Certification(s):
- Basic Life Support (BLS) required
- Completed LivingWorks START preferred
- Completed Therapeutic Options™ preferred
- Completion of QPR Training preferred
- Completion of LivingWorks ASIST training preferred
- Completion of Adult and/or Youth Mental Health First Aid training preferred
Education:
- N/A
Benefits at Vail Health Include:
- Competitive Wages & Family Benefits:
- Competitive wages
- Parental leave (4 weeks paid)
- Housing programs
- Childcare reimbursement
- Comprehensive Health Benefits:
- Medical
- Dental
- Vision
- Educational Programs:
- Tuition Assistance
- Existing Student Loan Repayment
- Specialty Certification Reimbursement
- Annual Supplemental Educational Funds
- Paid Time Off:
- Up to five weeks in your first year of employment and continues to grow each year.
- Retirement & Supplemental Insurance:
- 403(b) Retirement plan with immediate matching
- Life insurance
- Short and long-term disability
- Recreation Benefits, Wellness & More:
- Up to $1,000 annual wellbeing reimbursement
- Recreation discounts
- Pet insurance
Pay is based upon relevant education and experience per hour.
Hourly Pay:
$27.80—$38.68 USD
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