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Outpatient Practice Manager

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Job Description - Outpatient Practice Manager

General Summary:



  • The Outpatient Practice Manager is responsible for the operational, financial, and administrative management of private pay outpatient behavioral health services within the health system. 

  • This role ensures high-quality care by overseeing daily operations, optimizing workflows, managing staff, and aligning practice performance with organizational goals and regulatory requirements.

  • The manager serves as a key liaison between clinical teams, administrative leadership, and external partners to build and support the growth of outpatient private pay practices.


Knowledge, Skills, and Abilities Required:



  • Bachelor’s degree in Healthcare Administration, Business, Behavioral Health or related field is required; Master’s degree preferred.

  • 3-5 years of management experience in an outpatient healthcare setting is required; behavioral health experience is strongly preferred.

  • Strong leadership and team-building abilities. 

  • Knowledge of behavioral health regulations, billing, and compliance. 

  • Excellent communication, problem-solving, and organizational skills. 

  • Proficiency in electronic health records (EHR) and data analytics tools.

  • Core Competencies:

    • Strategic thinking 

    • Operational excellence 

    • Financial acumen 

    • Patient-Centered approach 

    • Proactive and collaborative leadership

    • Independent decision making




Benefits:


At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:



  • A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation

  • Comprehensive medical, dental and vision benefits for benefit eligible positions

  • 403b retirement match

  • Generous paid-time-off for benefit eligible positions

  • Complimentary Employee Assistance Program (EAP)

  • Generous mileage reimbursement program


The pay range for this position is $74,127.04 minimum to $118,346.18 maximum.  Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience.



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