Outreach Associate

🚨 This is NOT a remote/work-from-home position! You'll be working in laundromats, engaging face-to-face with families. Weekends are required. 🚨

Outreach Associate

Do you love talking to people and making a difference? Do you want to help hardworking families get the support they need? Join Fabric Health’s Outreach team in Maryland and make a real impact!

About Fabric Health

Fabric Health was founded in 2021 to make healthcare and public benefits more accessible—by meeting families in laundromats. Our innovative approach has been featured in Fast Company, Forbes, and The Washington Post, highlighting how we turn waiting time into meaningful connections that help families navigate essential services.

About the Role

As an Outreach Specialist, you'll be the heart of our community efforts, working on-site in DC and Maryland laundromats to connect with families and help them navigate essential services. This isn’t just a job; it’s a chance to build relationships, educate, and be part of a movement that’s changing healthcare access for those who need it most.

What You’ll Do

• Engage and Build Trust: Approach families in laundromats, strike up meaningful conversations, and create supportive connections.
• Educate on Public Benefits: Explain public benefits programs and eligibility, empowering families with the information they need to make informed choices.
• Understand Family Needs: Identify unique needs and help families access resources that support their well-being.

Who You Are

• People-Person with Outreach or Customer Service Experience – You may have experience in sales, customer service, community outreach, or social work. You enjoy meeting new people and building trust.
• Empathetic: You care about people and are motivated to help families.
• Adaptable: You’re comfortable working in laundromats and can adjust to different situations.
• Self-Motivated: You’re able to take initiative and work independently.
• Community-Minded: You believe in the power of community and want to make a positive impact.

Qualifications

• Comfortable with Laundromat Outreach – Ready to spend time in laundromats, talking with everyone there and becoming a friendly, trusted face in the community (don’t worry, no laundry required!).
• Consistent Weekend Availability – Able to work on weekends, our busiest time for outreach.
• Reliable Transportation – Can travel to various laundromats in DC & Maryland.
• Experience with High-Needs Communities – Comfortable working with families who may be facing challenges.
• Tech-Savvy – Willing to use technology and learn new tools.
• Qualified candidates must be currently authorized to work in the U.S. without sponsorship.

Nice to Haves

• Bilingual in Spanish – Helpful for connecting with a broader range of families.
• Familiarity with public benefits programs.

Compensation

• Full-time: $21-$22.50/hr

Benefits for Full-Time Employees

• Paid Time Off (PTO) plan
• Generous monthly medical stipend
• Equity options
• Company holidays, including the week from Christmas Day to New Year's Day
• 8 Weeks Parental Leave
• Short Term & Long Term Disability

Background Checks: Candidates may be subject to background and reference checks.

AmeriCorps, Peace Corps, or other service alumni are encouraged to apply.

If you’re ready to bring your skills and passion to Fabric Health and make a lasting impact, we’d love to hear from you!