Outreach Lead

Lead Fabric Health’s Outreach Team and Make a Lasting Impact

Are you a natural leader who loves connecting with people and driving change? Do you want to support a mission-driven team while making a direct impact in the community? Fabric Health is looking for an Outreach Team Lead to oversee outreach operations, coach team members, and ensure families receive the support they need.

About Fabric Health

Fabric Health was founded in 2021 to make healthcare and public benefits more accessible—by meeting families in laundromats. Our innovative approach has been featured in Fast Company, Forbes, and The Washington Post, highlighting how we turn waiting time into meaningful connections that help families navigate essential services.

About the Role

The Outreach Team Lead is responsible for guiding and supporting our Outreach team, ensuring daily operations run smoothly, and leading outreach efforts inside laundromats. This role blends hands-on outreach, team management, and strategic oversight to maintain high standards of service and impact. This is Fabric Health’s first hire in Chicago, and you’ll play a key role in laying the groundwork for our presence in the city. From building relationships with laundromat partners to connecting with community stakeholders, you’ll help shape how we show up and serve families across the region.

Schedule: Friday – Tuesday

Employment Type: Full-time, Salaried

What You’ll Do

Coach and Develop the Outreach Team (3 Days/Week)

• Shadow team members in the field, providing real-time coaching and support.
• Conduct regular check-ins to troubleshoot challenges, track progress, and keep the team motivated.

Conduct Outreach (2 Days/Week)

• Work directly in laundromats, engaging with families and connecting them to vital resources - we believe in doing your own outreach to best coach your team! You’re the one to follow.
• Model best practices in outreach, demonstrating how to build trust and provide support.

Recruit, Onboard, and Train Team Members

• Conduct interviews and collaborate with HR to hire top talent.
• Lead onboarding sessions, ensuring new hires are equipped with the right training and tools.

Manage Schedules and Operations

• Create and manage the weekly team schedule to ensure full coverage.
• Approve time-off requests while maintaining staffing needs.
• Monitor attendance and ensure adherence to policies.

Who You Are

• A strong leader – You have experience managing teams, coaching others, and ensuring high performance.
• A natural communicator – You provide clear, constructive feedback and foster a supportive team culture.
• Mission-driven – You’re passionate about making a difference and believe in the power of community outreach.

Compensation & Benefits

• Paid Time Off: Unlimited PTO
• Parental Leave: 8 weeks of paid parental leave
• Company Holidays: Including the full week from Christmas to New Year's Day
• Tech & Resources: Laptop and necessary tools provided

If you’re ready to step into a leadership role that blends community impact, team development, and strategic problem-solving, we’d love to hear from you. Apply today to join Fabric Health and help us make a difference—one conversation at a time.

Qualified Candidates must be currently authorized to work in the U.S. without sponsorship.

Background checks: Candidates may be subject to background and reference checks.