POSITION: Outreach Specialist
STATUS: Full-time
CLASSIFICATION: Non-Exempt
REPORTS TO: Illinois Welcoming Center Program Manager
PAY RATE: Commensurate with Experience
POSITION SUMMARY:
The Outreach Specialist increases awareness of SCC’s programs and strengthens partnerships with local organizations, service providers, and institutions. This role involves attending outreach events, meeting one-on-one with agencies, planning educational workshops, and collaborating with program supervisors to identify service gaps and connect with relevant community resources. The Outreach Specialist also plays a key role in content creation for social media and the development of outreach materials.
ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES:
Community Engagement & Partnership Development
· Represent SCC at community events, agency fairs, and outreach activities.
· Conduct one-on-one engagement with organizations to build and maintain referral relationships.
· Collaborate with program leads to identify gaps in services and establish connections with agencies offering complementary resources.
· Plan and coordinate workshops or presentations in partnership with external organizations.
Communications & Outreach Materials
· Create and share social media content that highlights SCC’s services, events, and partnerships.
· Design and update bilingual outreach materials for distribution at events and to partner agencies.
· Ensure consistent messaging across outreach platforms and printed materials.
· Maintain an organized inventory of outreach materials and digital content.
Internal Coordination & Reporting
· Communicate regularly with programs to stay informed on services and capacity.
· Track and report outreach activities and outcomes to support program planning and grant reporting.
· Provide feedback from partners and events to inform organizational outreach strategies.
● promotional materials.
● Engage in storytelling efforts to showcase success stories and demonstrate program effectiveness.
● Represent the organization at regional meetings to enhance visibility and reputation.
● Perform other duties as assigned or needed.
MINIMUM REQUIRED QUALIFICATIONS:
· Bachelor’s degree in Communications, Human Services, Public Relations, or a related field
· 1–2 years of experience in outreach, partnership building, or community relations.
· Fluent in both Spanish and English.
· Strong interpersonal, written, and verbal communication skills.
· Experience developing digital content and managing social media platforms.
· Ability to work with diverse populations and represent SCC in a professional, culturally sensitive manner.
· Availability to attend events during evenings and weekends as needed.
· Proficiency with Microsoft Office and basic graphic design or content tools (e.g., Canva, Publisher, or similar platforms).
· Valid driver’s license and reliable transportation.
WORK SCHEDULE:
· Monday–Friday, 9 AM–5 PM.
· Evenings and weekends as needed.
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