Outreach Specialist - Full-Time

Outreach Specialist
Rise Up Rochester
Rochester, NY - On Site
Full Time Non-Exempt: 40 hours (12pm to 8pm)

Coordinated Care Services Inc (CCSI) seeks a talented Outreach Specialist to contribute their expertise in providing essential business services to our provider organizations and customers.

CCSI is contracted by Rise Up Rochester (RUR) to provide program management services, including specialized staffing. Rise Up Rochester is a nonprofit that empowers the community to establish and maintain a nonviolent culture and provides support to crime victims. The Outreach Specialist is assigned to work on behalf of CCSI’s customer and provides support within the community through mediation, tabling, and neighborhood outreach.

CCSI is partnering with Rise Up Rochester to hire an Outreach Specialist. This position is employed by CCSI and working on behalf of Rise Up Rochester.

In this role, you will

• Develop relationships with at-risk youth, young adults, and their families.
• Conduct neighborhood canvassing, especially in high-risk areas and after shooting.
• Facilitating mediations (The Hub)
• Partnering with RCSD schools to mentor and support youth
• Table at community events.
• Collaborating with other organizations doing community outreach.
• Maintain and complete documentation and reporting.
• Attend daily outreach debriefing meetings.
• Provide back-up support for Rise Up Rochester programming
• Performs other duties as assigned.

What you bring

• Highschool diploma/GED and 2 years work experience in human services, or equivalent education and work experience (see CCSI's equivalency chart)
• Training in areas such as solution focused trauma informed care, Restorative practice and Conflict resolution.

Additional Requirements

• Valid Class D New York State Driver License and access to motor vehicle to meet transportation requirements of position.
• Satisfactory completion of required background screening
• Flexibility on some Saturdays & Sundays for neighborhood events.
• Respect the confidential nature of all CCSI and CCSI customer information you are exposed to in the course of your work performance. Staff working directly with protected health information /electronically stored protected health information, personally identifiable information, and other patient/consumer/customer data, will abide by the specific procedures and policies outlined by CCSI’s Code of Conduct and CCSI’s Privacy and Security Policies, New York State regulations and Federal regulations.

We Are CCSI!

CCSI employs more than 500 talented, dedicated professionals who provide program management services, consulting, and operational support needed by local departments of mental health and social services, state agencies, community-based organizations, and school districts across New York State and beyond! Our mission, simply put, we help people and communities.

CCSI’s vision is to be an exceptional place for individuals to grow and build a career, while expanding our capacity to invest in communities. We do this by prioritizing employee voice and equity to ensure we protect employees from harm; provide connection and community; enable work-life harmony; foster mattering at work; and creating opportunities for growth and development.

We Can Offer You

• Market competitive compensation.
• An award-winning Wellness@Work and employee benefits program.
• An organization that is committed to racial equity and anti-racist practices.
• Continuous professional development opportunities.
• A voice in shaping CCSI’s ever-evolving diverse company culture.

CCSI does not accept inquiries from third-party recruiters or search agencies.

Coordinated Care Services, Inc (CCSI) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.