Outreach Worker

St. Francis Center (SFC), an institution of the Episcopal Diocese of Colorado, was established in June 1983. SFC is a refuge for persons who are experiencing homelessness in the metro Denver area. Our programs and services are tailored toward adults and focus on daytime shelter, social services, health and wellness, housing, employment, and outreach. At SFC, “guests” can work with a variety of specialists, depending on their individual needs, which is often the first step toward transformation and ultimately self-sufficiency.  
  

We are currently looking for an Outreach Worker. This is a Full-Time, non-exempt position, with some evening and weekend shifts required, eligible for an excellent benefit package as outlined below. 

POSITION OVERVIEW

This position will work as part of a closely engaged team within the Saint Francis Center Outreach Department. This position is part of the Denver Street Outreach Collaborative (DSOC), which consists of outreach staff from Saint Francis Center and Colorado Coalition for the Homeless, in direct collaboration and partnership with the City and County of Denver.  

Job Responsibilities:

•  This position’s scope and function are subject to change and include other duties as assigned. 

• Engage and develop rapport with our unsheltered community members in Denver County, inviting them into services, utilizing trauma informed practices, motivational interviewing and person-centered methods.  

• This position may require response to City-directed outreach requests. 

• This position may include opportunities to provide zone-based housing-focused case management support to a caseload of unsheltered community members. 

• Collaborate and coordinate supportive services within SFC, the larger DSOC teams, and from other organizations, including within the City and County of Denver. 

• Participate in shared activities and responsibilities with the greater SFC Outreach team   

• As an extension of DSOC, regular coordination and participation in DSOC meetings, trainings, and activities will be expected, to include: the city’s emergency cold weather night-outreach activation plan  

• Record timely and thorough documentation of all engagement efforts and services provided 

• This position may require extensive walking/coverage of distance, carrying of supplies for outreach activities, and the work is conducted outdoors in locations with varying terrain across Denver in all weather events. People selected for this position must be able to fulfill the requirements and work locations of the position.    

Requirements/Qualifications:

• Bachelor’s degree in human services, social work, psychology, international relations, or other related field preferred or equivalent, related professional experience.   

• 1+ years of outreach and/or case management experience, preferably with individuals experiencing homelessness. 

•  Required: Valid Driver’s License and willingness/ability to drive as part of work duties.   

•  Strong team player with good collaborative and communication skills.   

•  Ability to manage conflict, mitigate/respond to stressful situations and engage traumatic stories. 


• Understanding of and experience with addressing the impact of trauma, chronic medical conditions, behavioral health challenges and physical disabilities.  


• Ability to understand and maintain professional boundaries and client confidentiality.  

• Exudes professionalism and has ability to listen with care, treat community members and collaborative partners with respect and dignity, and respond to each individual’s unique needs.
  


• Willingness to participate in SFC agency responsibilities, meetings/retreats, and other trainings.    


• Willingness and ability to work with people from a variety of racial, cultural, social, and economic backgrounds with various lifestyles, sexual orientations, and of all ages and genders.   

• Required: Computer skills and technical proficiency in Microsoft applications (TEAMS, Word, Outlook, Excel, etc.) and in documentation applications (i.e. HMIS, Salesforce) 
  

• Knowledge in Trauma Informed Practices, de-escalation, Mental Health First Aid, and willing to maintain professional training standards in above  

Compensation and Benefits:  

$21.00 – $26.00/hour or DOE  

This is a full-time, non-exempt position, with some evening and occasional weekend hours expected.   

The position is eligible for a robust benefits package including:   

• Employer-paid health insurance with an HRA and optional HSA plan  

• Employer-paid dental insurance , with voluntary employee paid upgrade 

• Employer-paid life insurance at the beginning of the first full month of employment, with voluntary employee add-on options. 

• Robust pension plan at the beginning of the first full month of work (a dollar-for-dollar match of employee contributions up to 4% of earnings, plus 5% employer contribution) 

• Generous Employer-paid sick/paid time off leave