Outside Frame Sales Representative

Outside Frame Sales Representative Responsibilities

• Present a friendly and accommodating atmosphere, helping our customers determine their needs and facilitate their requests efficiently and accurately.
  


• Present a professional appearance; must wear a company logo shirt, and abide by guidelines outlined in the employee handbook.
  


• Travels within our business trade area to call on, meet, or communicate with regular and prospective customers to solicit orders both in the store and on the road.
  


• Presents lumber and building material products and solutions to customers in a compelling manner.
  


• Follow up with leads and close sales to grow customer base.
  


• Develop and maintain relationships with key decision-makers in the construction and design industry.
  


• Provide expert advice on products, specifications, and solutions based on customer needs.
  


• Communicates quote, orders, and credit terms with customers.
  


• Quotes, prices, and prepares orders from blueprints, field measurements, or customer's list.
  


• Responsible for meeting monthly, quarterly and annual revenue and sales goals of the company.
  


• Has a good working knowledge of our products in-stock and the availability of special-order materials and products.
  


• Has a general knowledge of building codes and their impact on interior and exterior applications.
  


• Handles material complaints and some amount of collection. Delivers small orders to customers.
  


• Work with shipping, warehouse, and inside sales departments to estimate product delivery dates for customers.
  


• Coordinates potential product credits/returns with Division Manager and customers.
  


• Has a good working knowledge of BisTrack Point of Sale systems and Concord BDC’s procedures and guidelines.
  


• Detail oriented customer account management; ensure correct and accurate information for all job and customers.
  


• All other duties as assigned.
  

Qualifications

• Bachelor's degree in business, construction management, architecture, or related field (preferred, not required).
  


• Proven experience (typically 3+ years) in sales, with a focus on lumber, building materials, or related industries (or construction-related sales experience).
  


• Basic knowledge of computers including Excel, Word and Outlook.
  


• In-depth knowledge of building material products, applications, and trends.
  


• Strong sales and negotiation skills with a demonstrated track record of meeting or exceeding sales targets.
  


• Must have a valid driver’s license.