Outside Parts Sales Representative

1. Outside Salespeople are to sell the products of the Parts Department, Service Department and the Body Shop.

2. Outside Salespeople are to generate quotes for the products sold in the Parts Department, Service Department and the Body Shop.

3. Outside Salespeople are expected to follow up on leads and quotes generated by the Parts Department, Service Department and the Body Shop.

4. Outside Salespeople are to promote Vehicle Sales, gather leads and provide them to the Vehicle Sales Manager and Parts Manager.

5. Outside Salespeople are expected to see each customer with the frequency required by customer, but no less than every other week.

6. Outside Salespeople are to maintain contact with their customers between visits.

7. Outside Salespeople are expected to remain updated regarding their customer’s vehicles that are in the Service Department or Body Shop. Outside Salespeople are expected to keep their customers updated regarding the status of these vehicles.

8. When Outside Salespeople return customer parts or cores to the dealership, they are expected to complete all necessary paperwork i.e. RGA, Core Tags, Warranty Requests, etc.

9. Outside Salespeople are expected to communicate with the Warehouse Manager when any returns of new parts or cores are expected from their customers.

10. Outside Salespeople are expected to maintain updated Customer Profile sheets for each customer they visit. Outside Salespeople are to turn these sheets into the Parts Manager on a weekly basis.

11. Customer Profile sheets double as Call Sheets; completing Customer Profile sheets is a requirement for each visit.

12. Outside Salespeople are provided company vehicles to conduct business; they are required to be at their first customer no later than 8am and leave their last customer no earlier than 5pm.

13. Outside Salespeople are provided analysis tools of their performance within their accounts; they are expected to utilize these tools to grow total sales and focus on increasing penetration of maintenance parts within their customer base.

14. Outside Salespeople are expected to generate new customer leads.