Brazosport Plumbing & Heating is a trusted provider of commercial, industrial, and residential plumbing and mechanical services throughout Brazoria County and surrounding areas. We are committed to safety, technical excellence, and long-term client relationships. Brazosport partners with commercial, industrial, and residential customers to deliver reliable plumbing solutions that protect assets and ensure operational continuity.
The Outside Sales Representative is a hunter-focused sales role responsible for driving new revenue through proactive prospecting, relationship development, and closing new business. This role focuses on acquiring new commercial, industrial, and high-value residential clients while coordinating closely with estimators, project managers, and service teams to ensure a seamless transition from sales to execution. The ideal candidate is highly self-motivated, comfortable with outbound sales activity, and capable of positioning Brazosport Plumbing as a trusted technical partner rather than a commodity vendor.
Key Responsibilities
Business Development & Lead Generation
Prospecting: Identify and pursue new clients requiring plumbing services.
Lead Qualification: Generate, qualify, and convert leads into long-term business opportunities by assessing client needs, system requirements, and project scope.
Market Research: Monitor local development activity, capital improvement projects, and maintenance trends to uncover new sales opportunities.
Networking: Attend industry events, trade shows, community functions, and contractor meetings to build relationships with key decision-makers.
Client Relationship Management
Client Outreach: Conduct outbound calls, site visits, and meetings with prospective and previous clients.
Solution Selling: Works closely with estimators and operations teams to develop customized plumbing solutions aligned with client budgets, timelines, and compliance requirements.
Proposal & Bid Management: Prepare, present, and follow up on bids, proposals, and service agreements.
Contract Negotiation: Negotiate pricing, scope, and terms to close profitable new business.
Project Handoff & Follow-Through: Ensure smooth transition from sales to operations and maintain client satisfaction throughout the project lifecycle.
Sales Targets & Reporting
Sales Goals: Consistently meet or exceed individual sales targets and company growth objectives.
CRM Management: Maintain accurate, up-to-date records of leads, proposals, pipeline activity, and client communications in CRM systems.
Reporting: Provide regular updates to leadership on sales performance, pipeline status, market intelligence, and client feedback.
Collaboration & Teamwork
Internal Coordination: Partner with service managers, estimators, project managers, and technicians to ensure accurate scoping and successful project execution.
Marketing Collaboration: Support marketing initiatives by providing market feedback and client insights, and by participating in promotional efforts.
Client Education: Educate clients on preventative maintenance, system upgrades, code compliance, and long-term asset protection.
Industry Knowledge & Professional Development
Service Knowledge: Maintain working knowledge of Brazosport Plumbing services, including commercial, industrial, and residential plumbing repairs, maintenance contracts, and capital projects.
Competitive Awareness: Monitor competitor activity, pricing trends, and service offerings.
Professional Development: Participate in ongoing sales training and technical education to strengthen consultative selling skills.
Qualifications
Essential Skills
Sales Experience: 3+ years of business development or sales experience, preferably in plumbing, HVAC, construction, mechanical, or related trades.
Communication Skills: Strong verbal and written communication skills with the ability to deliver persuasive presentations.
Negotiation & Closing Skills: Demonstrated ability to negotiate and close new business.
CRM Proficiency: Experience managing sales pipelines and customer data in CRM platforms.
Relationship-Driven: Ability to build trust with technical and non-technical stakeholders.
Self-Starter: Comfortable with outbound prospecting and minimal supervision.
Preferred Skills
Existing relationships within property management, municipal, industrial, or commercial real estate sectors.
Understanding of plumbing and mechanical systems, maintenance contracts, and construction workflows.
Experience working with estimators and operations teams in a service-based environment.
Other Requirements
Valid driver’s license with a clean driving record.
Willingness to travel to client sites and industry events.
Ability to thrive in a fast-paced, performance-driven environment.
Compensation & Benefits
Competitive base salary plus performance-based commissions
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