Outside Sales Representative

Position Summary

The Service Sales Representative role is responsible for acquiring and managing client accounts by selling our services and parts through a relationship-based approach. This position delivers on the brand’s promise, drives sales volume, and ensures quality and consistency to maximize customer acquisition and retention.

Essential Functions

• Use multiple resources to generate sales and target new accounts. 
• Monitor and track sales results, customer needs, problems and competitive activities through oral and written reports to management.
• Make phone calls and in-person visits to prospective customers.
• Provide quotations and follow up with customers.
• Develop a strong working knowledge of door industry materials and services, including but not limited to automatic doors, manual doors and hardware, revolving doors, overhead doors.
• Work with customers to define their specific needs, create preventive maintenance plans and diversified service agreements.

Qualifications

Knowledge, Skills, Abilities

• Highly organized with the tenacity to succeed in a growing and fast paced organization
• Knowledge of manufacturing, sales, and distribution processes, as well as product line and competition
• Excellent analytical and problem-solving skills
• Result driven with strong follow up
• Concise and professional written, presentation and verbal communication skills
• Exceptional interpersonal skills and the ability to work positively/effectively with people at all levels
• Self-motivated and creative with a strong desire to succeed and surpass goals
• Must be an excellent negotiator with the ability to call on new customers / accounts to increase sales margins
• Ability to achieve new business opportunities
• Proficient computer skills including MS Office (Outlook, Word, etc.)
• Forward thinking, adaptable, and creative leader, capable of strategic thinking and planning
• Able to manage change, influence others, be a team player and gain group commitment
• Willing to travel daily within local territory
• Must have a clear driver’s license history
• Able to work additional hours

Education, Training, Experience

• Two years of experience in outside direct sales preferably within a service or construction industry. Door/door hardware knowledge are a plus.
• Bachelor’s Degree in Sales/Marketing preferred

• Demonstrated ability to lead and develop sales
• Experience working with general contractors and end users

Working Conditions and Physical Demands

Work is performed a great deal away from an office with constant visits to customers and potential customers. Work environment is dynamic. There may be exposure to factories including noisy, dusty, and dirty locations that pose safety hazards and have motorized equipment. Must drive, walk, and work in all weather conditions, including hazardous on rare occasion. This job requires a great deal of travel. Typical office equipment such as a computer, laptop, and cell phone are used. Reaching is necessary above shoulder height and below the waist. Lifting up to 30 lbs. as required to assist with materials; proper lifting techniques required.