Outside Sales Representative

Company Overview:

For over 25 years, Pinnacle Trailer Sales, Inc. has been a trusted leader in the semi-trailer industry, specializing in sales, parts, and service solutions. Guided by our Core Values: Integrity, Respect, Listening, Duty, Teamwork, and Responsibility; we foster a culture of professionalism, collaboration, and excellence. We prioritize both customer satisfaction and employee well-being, offering a comprehensive benefits package, including medical, dental, and vision insurance, as well as company-paid life insurance and disability plans. At Pinnacle, we are committed to delivering quality, reliability, and innovation in everything we do.

Job Summary:

The On-the-Road Parts Salesperson is responsible for traveling within assigned territory to promote and sell parts directly to customers. This role focuses on building strong relationships, understanding customer needs, and providing timely solutions to support their operations. The salesperson will serve as the face of the company in the field, ensuring excellent service, accurate order fulfillment, and consistent follow-up. Success in this role requires a proactive attitude, strong product knowledge, and the ability to work independently while meeting sales goals.

Job Duties/Responsibilities:

• Visit and develop existing and potential customers on a regular route or territory. 
• Promote and sell parts and related products to meet customer needs. 
• Increase sales of aftermarket truck and trailer parts by maintaining and growing existing customer relationships.
• Provide technical support to customers and work with vendors to resolve customer issues.
• Maintain awareness of market conditions and customer needs while identifying cross-selling opportunities
• Develop and maintain strong relationships with clients to encourage repeat business. 
• Provide product knowledge and technical support to customers. 
• Process orders, manage inventory, and ensure timely delivery of parts. 
• Identify new sales opportunities and expand customer base. 
• Maintain accurate records of sales activities, customer interactions, and inventory. 
• Collaborate with internal teams to ensure customer satisfaction and resolve issues. 
• Stay up to date on product offerings, industry trends, and competitor activity.
• Travel regularly to customer locations and periodically to the branch.
• All other duties and responsibilities as assigned.  

Required Skills/Abilities:

• Strong interpersonal and communication skills with a customer-first mindset.
• Proven ability to build and maintain client relationships.
• Sales-driven with the ability to meet and exceed targets. 
• Self-motivated and able to work independently with minimal supervision.
• Basic mechanical knowledge or familiarity with automotive/industrial parts.
• Proficiency in using mobile devices, GPS, and basic sales software.
• Strong organizational and time management skills.
• Ability to handle multiple customer accounts and prioritize tasks effectively

Physical Requirements:

• Ability to drive for extended periods across assigned territory.
• Capable of lifting and carrying parts and equipment up to 75 lbs.
• Frequent standing, walking, bending, and reaching during customer visits and deliveries.
• Comfortable working in various weather conditions and environments (e.g., garages, warehouses).
• Manual dexterity for handling parts and using tools or devices as needed.

Education and Experience:

• High school diploma or equivalent required.
• Valid driver’s license with a clean driving record.
• Minimum of 3 years’ experience in heavy-duty truck and trailer parts or service sales, or a related sales background.