Overnight Crisis Worker

Access Services is hiring Overnight Crisis Hotline Workers to join our Montgomery County Mobile Crisis team, with an office based out of Plymouth Meeting, PA.

Montgomery County Mobile Crisis offers 24/7 support to people of all ages in difficult times. Individuals in crisis can speak with a counselor regarding mental health, addiction, trauma, etc., either by phone/video or in-person in their homes or communities.

As an Overnight Crisis Hotline Worker, you will have the opportunity to provide meaningful counseling, help individuals in need to develop coping strategies, and facilitate linkage to other agencies or community resources that can be of assistance to our clients.

Crisis intervention work is excellent, diversified experience for those looking to pursue a career in social services. You will meet people from all walks of life and have a chance to make a real impact in critical moments. We are looking for individuals who are humble and teachable, hungry to learn new skills, compassionate towards those in need, and experienced in behavioral health skills.

Visit our website to see videos of our Crisis Workers describing their job: Mobile Crisis - Access Services

and learn more on Facebook: https://www.facebook.com/MobileCrisisSupport/

Work Schedule:

• Full time, 4 day work week, during overnight hours (typically 9PM-7AM)

• This position will require a Sunday overnight shift of 9PM-7AM each week.
• In general, schedule may vary week to week and will include weekdays/weekends.

Key Responsibilities:

• Provide immediate access to “hands-on” crisis support through phone counseling and mobile in-person crisis intervention
• Provide rapid and effective assessment, support, hospitalization (when necessary), linkage to community resources, crisis prevention planning, and follow up
• Develop and write action plans in a timely manner with clear and measurable outcomes
• Participate in assertive outreach to individuals identified to be high users of crisis services
• Complete progress notes and required documentation in a timely manner for each individual served

Qualifications:

• Bachelor’s degree in a related field such as psychology, social work, etc. (preferred), with one year of training and/or experience in crisis intervention with adults, children, and families.

Driving Requirements:

• A valid US driver’s license for at least two years, not including time with permit.
• No serious traffic convictions within the past three years. (Serious convictions include, but are not limited to, DUI, reckless driving, leaving the scene of an accident, or three or more traffic violations and/or at-fault accidents within that period.)
• Access to a reliable vehicle during work hours. Vehicle must have valid registration and inspection stickers.
• Valid auto insurance. You will be asked to provide proof that you are a covered driver on the policy.

Essential Working Conditions/Physical Demands:  

• Work in program sites and the community routinely providing direct care and/or support with individual(s). 
• Stand, sit or run by self, or to provide proper care and supervision with an individual. 
• Able to move and stay with an individual to keep them safe, both in home environment and community, both at near and far distances, even when an individual may struggle to meet identified expectations. 
• Able to assist an individual who has fallen, regardless of weight or size.
• Walk, climb stairs by self, or to provide direct care and/or support. 
• Work in a standard office environment, and utilize desktop computer equipment on a daily basis. 
• Able to lift or move items associated with sedentary work and light work (exert up to 20 lbs.)
• Travel to offsite locations and regional office locations if necessary. 

Compensation:

• $21/hourly

Our full-time comprehensive benefits package includes:

• Health, Vision, Rx, & Dental insurances, HSA/FSA, 401k match.
• Tuition reimbursement; College tuition discounts. 
• 20 Days PTO (vacation, sick days), 7 paid holidays, and 2 floating holidays; Catastrophic Sick Leave.
• Mileage/Toll Reimbursement, paid travel time between worksites.
• Company Paid Life Insurance, and Short/Long Term Disability.
• Employee Assistance Program
• Referral Bonuses up to $750 per hire.
• Credit Union perks, retail discounts.

Access Services is an Equal Opportunity Employer