Overnight Front Desk

AMAZING POSITION FOR SOMEONE WHO WANTS TO GET INVOLVED IN PROPERTY MANAGEMENT!  

The Front Desk Attendant is responsible for providing exceptional customer service by greeting and assisting residents, guests, and vendors entering the property. This position helps maintain a welcoming and orderly environment while supporting the enforcement of building policies as directed by management and the Association.

Responsibilities

• Greet all individuals entering the building in a courteous and professional manner.
  


• Provide directions and general assistance to residents, guests, and vendors.
  


• Log vendors and guests in and out for record-keeping purposes only (e.g., name, company, purpose of visit, time of entry/exit).
  


• Check identification of vendors and visitors based on pre-approved lists.
  


• Notify residents of guest arrivals or deliveries as appropriate.
  


• Serve as a liaison between residents and management by forwarding concerns, requests, or feedback.
  


• Answer incoming calls professionally and take accurate, detailed messages.
  


• Address routine questions and concerns from residents, escalating issues to management as necessary.
  


• Provide administrative support to the Management team as assigned.
  


• Maintain knowledge of the local area and community to better assist residents and guests.