Overnight Front Office Supervisor

Description:

Join us for this incredible opportunity to be part of our Rooms team as an Overnight Front Office Supervisor at the Hyatt Regency New Orleans.

Not only will you be part of a rock-start team who lives their purpose of caring for people so they can be their best, but you’ll get to be part of a company that earned the 16th spot on Fortune’s 100 Best Companies to Work For in 2021, honored as one of the top 100 Companies that Care according to People, named Built-In's 100 Best National Large Companies to Work For in 2022, recognized as a Best Place to Work for Women, Diversity, LGBT Equality, and Millennials, and named one of New Orleans Best Places to work 9 years running!

The Overnight Front Office Supervisor leads the agents who are responsible for the guest registration process and communication of hotel services. This role is responsible for completing night auditor duties, supervising overnight staff, completing overnight reports, and assisting in completing functions as a manager on duty in addition to front office duties. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.

Other duties may include processing forms of payment and responding to guest inquires. Supervisors possess strong leadership, communication and relationship skills.

They are expected to support senior leadership by developing and assuming basic management responsibilities.

This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing.

Our excellent benefits include :
· Free room nights, Discounted and Friends & Family Room Rates
· Medical, Prescription, Dental and Vision Insurance
· 401K with company match
· Paid Time Off, Holiday Pay, new child leave and personal day
· Paid Family Bonding Time and Adoption Assistance
· Employee Stock Purchase Plan
· Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more

COVID-19 Safety: Hyatt Hotels follows all COVID-19 CDC and US] Health department protocols for the safety of our employees and guests.
Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Qualifications:

Previous front office supervisory experience.
Refined verbal and written communication skills.
Experience and a thorough understanding of hotel Front Office operations.
PM and Overnight availability

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