Ownership Zone Manager

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves? 
Our Marketing, Sales & Service organization advances the Ford reputation as a visionary vehicle and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales and service expertise to turn data-driven insights into innovative solutions that enhance sales and customer loyalty. Join us and be the eyes, ears and voice of Ford.

This role will be a key player in driving sales growth through data-driven insights and business operations consulting. You will leverage your marketing, sales, and service expertise to create innovative solutions that enhance sales and build customer loyalty. 

Our Marketing, Sales & Service organization advances Ford’s reputation as a visionary vehicle and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales, and service expertise to turn data-driven insights into innovative solutions that enhance sales and customer loyalty. Join us and be the eyes, ears, and voice of Ford.
 

What you’ll be able to do:

Marketing, Sales & Service Field organization plays a critical role in shaping Ford’s future. As an Ownership Zone Manager, you will leverage data analysis and trend identification to make recommendations that directly impact business decisions and enhance the customer experience. You will work closely with dealers, ensuring optimal product allocation and maximizing customer lifetime value. We embrace an audience-first approach, driving customer loyalty, vehicle repurchase, and increased sales across vehicles, parts, accessories, and services. You'll be the voice of Ford in the field, connecting directly with dealers.

As an Ownership Zone Manager, you will join a team that provides automotive retailers:

 

• Mobile Service Enrollments, Launch, Productivity, Profitability


• Pickup & Delivery Sustainment


• Service Scheduling and Digital Tools (Ford Service Reservation+)


• Service Process / Shop Productivity


• Customer Pay RO Growth


•  Service NPS


•  Warranty RO Duration /VOR Resolution


• Service Lane Selling


• Tier 1-3 Marketing Alignment

This role offers a unique opportunity to make a significant impact on Ford's success while accelerating your own professional growth. You will:

• Develop strong consultative skills by working directly with dealers to address their challenges and find effective solutions.


• Enhance your teamwork and collaboration skills by working within a supportive team environment.


• Expand your professional network and explore career advancement opportunities across the Ford/Lincoln organization.


• Be provided with all the necessary resources, including a dedicated dealer portfolio, data and analytics tools, and a company car (depending on your initial assignment).

Minimum Requirements
 

• Education: Bachelor’s degree in business (Marketing, Management, Economics, Finance, Communications, or related field)


• Experience: 0-3 years of relevant professional experience


• Relocation: Must be willing and able to relocate, both now and in the future


• Travel Commitment: (up to 4+ days/week, up to a four-hour drive radius, 100+ miles, potential overnight stays) (i.e. Tues-Fri, and air travel as needed)


• Valid Driver's License: Must possess a valid and unrestricted driver's license

Preferred Requirements
 

• Enthusiasm for and significant interest in the automotive industry


• Strong commitment to teamwork and collaboration within a unified organizational structure (ONE Ford)


• Demonstrated ability to contribute diverse viewpoints and approaches to problem-solving


• Proven ability to think creatively and generate innovative solutions

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
 

Standard benefits language for all positions except intern/co-op and supplemental
 

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.
 

Salary Plan
https://fordcareers.co/GSRSP1

This position is a range of salary grades 
SG5-SG8
 

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.