PACE Enrollment Specialist

Location: Los Angeles, CA

Salary: $31–$33/hr 

We’re seeking a driven and compassionate PACE Enrollment Specialist to grow program participation and build meaningful community relationships. This role focuses on outreach, education, and guiding qualified seniors through the enrollment process. The ideal candidate is persuasive, patient, highly organized, and able to confidently present to groups and individuals. This position splits time between the field and office and plays a crucial role in expanding access to comprehensive senior care.

Help seniors access life-changing care through the PACE model.
Full-time, mission-driven outreach and enrollment role supporting seniors in the Los Angeles area through compassionate, community-based engagement and education.

Job Overview

Responsibilities
Outreach & Relationship-Building
• Implement outreach strategy with scheduled weekly community engagement
• Educate the community through presentations, events, and meetings
• Develop and maintain referral sources and CRM tracking
• Generate new leads and maintain full prospect pipeline
• Present program benefits confidently and conversationally

Enrollment & Coordination
• Conduct intake and coordinate with interdisciplinary care team
• Schedule and conduct prospective enrollee visits and home evaluations
• Facilitate enrollment conferences; collect documentation
• Provide alternative resources when applicants do not qualify
• Maintain accurate records and follow up on all leads promptly

Administrative & Compliance
• Maintain marketing materials and support mailings
• Meet key performance indicators
• Ensure compliance with state and federal PACE guidelines
• Participate in quality improvement, safety compliance, and staff training
• Maintain participant confidentiality and uphold participant rights

General Expectations
• Strong initiative, professional communicati

Requirements to apply

• Bachelor’s degree in Healthcare, Sociology, Business, Marketing, or related field (or equivalent experience)

• Minimum 2 years in field sales and healthcare marketing/public relations

• Valid California driver’s license; ability to pass TB/health screen

• CPR/BLS and First Aid certification (or ability to obtain)

• DHCS certification within 60 days of hire

• Bilingual Spanish or Korean preferred