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Pain Management Scheduling Coordinator

Job Description - Pain Management Scheduling Coordinator



Job Title: Pain Management Scheduling Coordinator

Department: Orthopaedic Associates         

Reports to: Christina Thompson

Location: Ft. Walton Beach, FL

 

Job Summary:

We are seeking a detailed-orientated, strong team player and highly organized candidate to join our group as a Pain Management Scheduling Coordinator. You are responsible for the coordination and education of services for our patients’ receiving injections by our Pain Management Physician. You will play a vital role in patient scheduling, procedure coordination and surgery chart preparation.

 

Key Responsibilities:


  • Schedule patients for interventional pain management procedures at two out-patient surgery centers and a hospital

  • Verify insurances are valid, obtaining estimation of benefits and collecting coins for patient responsibility

  • Verify injections have been authorized prior to procedure date

  • Obtaining clearances for any medications or Cardiac Implants

  • Provide patients with pre-operative instructions, procedure arrival times and post-operative appointment information

  • Preparing weekly surgery charts for clinical team members and providing procedure schedule to facility

  • Communicate effectively and efficiently with patients, providers, team members and facility staff

  • Entering and updating patient information in the EMR system

  • Maintain HIPAA compliance and patient confidentiality at all times

  • Any other job duties as assigned


 

Required Skills & Qualifications:


  • Customer Service Experience

  • Insurance knowledge

  • Excellent oral and written communication & analytical skills

  • Requires adherence to all policies and procedures, including standards for safety, attendance, punctuality and personal appearance

  • Ability to multi-task efficiently and effectively, remain calm in busy or stressful situations and work well with minimal supervision; skill in exercising initiative, judgement, discretion and decision-making to achieve practice objectives

  • Knowledge and adherence to HIPPA, Compliance and OSHA


 

Education & Experience:


  • High school diploma or equivalent

  • Minimum one year of experience as a Surgery/Pain Management Coordinator

  • Experience with EMR software preferred – Athena

  • Experience with Microsoft applications – Word, Excel, Office 365


 

Benefits:


  • 401k

  • Health/Dental/Vision Insurance

  • Short-term/Long-term Disability Insurance

  • Life Insurance

  • Paid time off

  • Uniform Reimbursement


 

Work Environment & Physical Requirements


  • Office setting – sitting for long periods of time

  • Some travel may be required for training purposes


 

Job Type:


  • Full-time

  • Monday – Friday

  • 8 a.m. – 5 p.m., hour lunch


 

Salary: $19 - $21, hourly




 


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