Paradies Lagardère - DFW Airport - Chick-fil-A - Crew Member FOH

Role Overview

As a Cashier at Chick-fil-A in DFW Airport, you are the first point of contact for travelers who are hungry, in a hurry, and counting on efficient, friendly service. This role operates in a high-volume, fast-paced environment where accuracy, energy, and professionalism matter. You will process transactions, assist guests with menu selections, and help maintain an organized, clean workspace while delivering a positive experience for every customer.

Key Responsibilities

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  Accurately process guest orders using the point-of-sale system, including cash, credit, and debit transactions

  
  


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  Follow cash-handling and loss-prevention procedures to ensure accuracy and accountability

  
  


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  Provide knowledgeable menu guidance, including answering questions related to ingredients and food allergens

  
  


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  Respond promptly and professionally to guest requests or concerns, escalating to management when needed

  
  


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  Maintain guest satisfaction by delivering courteous, efficient service during peak travel periods

  
  


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  Support daily operations by assisting with seating, stocking, cleanup, phones, and general restaurant needs

  
  


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  Contribute to training and supporting new team members through positive reinforcement and teamwork

  
  


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  Keep work areas clean, organized, and compliant with safety and sanitation standards

  
  


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  Consistently meet service quality expectations, including Secret Shopper standards

  
  

Qualifications

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  High School Diploma or GED required

  
  


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  Food service or customer service experience preferred but not required

  
  


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  Ability to work in a fast-paced, high-energy environment

  
  


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  Basic math skills for handling payments and making change

  
  


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  Strong communication skills and ability to work both independently and as part of a team

  
  


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  Demonstrated reliability, sound judgment, and professionalism

  
  

Work Environment

This role requires standing for extended periods, frequent movement, multitasking, and interacting with a diverse traveling public. Employees should be comfortable working during busy shifts and adapting quickly to changing demands.