Paralegal | Consumer Protection Division

PARALEGAL

PUBLIC PROTECTION & ADVOCACY BUREAU

CONSUMER PROTECTION DIVISION

(Boston or Regional Office)

Attorney General Andrea Joy Campbell seeks a highly motivated individual to join her Office’s Consumer Protection Division as a Paralegal to assist in the investigation and litigation of civil enforcement cases. The Division enforces the Massachusetts Consumer Protection Act (M.G.L. c. 93A) and seeks to protect consumers from abusive practices in debt collection, automobile sales, and mortgage lending, among many other areas. Racial justice is a strategic priority of the Office, and we aim to serve the most vulnerable consumers in the Commonwealth.

Primary Duties: The Paralegal will work with investigators, interview witnesses, review documents, compile evidence, and assist attorneys with all aspects of case responsibilities, which may include fact gathering, trial preparation, translation, data analysis, attending depositions, organizing and maintaining files, reviewing exhibits, and helping to monitor or administer settlements and post-judgment relief.

Position Requirements:  

• Bachelor’s degree or relevant experience required.


• Effective research, data analysis, and advocacy skills.


• Excellent oral and written communication skills.


• Organizational skills, attention to detail, and the ability to multitask, prioritize, and work under a tight schedule.


• Ability to learn new information quickly and grasp complex concepts.


• Proficiency with Microsoft Office programs, including Word and Excel.


• Commitment to working in the public interest.


• Spanish, Portuguese, and/or Chinese or other language fluency is desirable.


• Other programming or data analysis experience (ex: R, Python) is helpful but not required.


• Familiarity with Westlaw and LexisNexis is helpful.

The successful candidate will be able to demonstrate a connection to the people and communities we serve, and an interest in supporting a respectful and inclusive work environment.

Position Type: Full-Time/Non-Exempt. Our hybrid model includes some telework days for most positions. On in-office days, employees are required to report to one of our designated office locations, either in Boston or at a regional office.

Salary:  $55,375

The application deadline for this posting is April 6, 2026, at 5:00 PM (ET).

Qualified individuals with disabilities are encouraged to apply.  We will gladly assist applicants who are in need of an accommodation.  For assistance, contact the Human Resources Division at (617) 963-2932.

Inquiries regarding position and status may be made to: 

Ann Higgins, Assistant

Consumer Protection Division

(617) 963-2492

The Attorney General's Office is an Equal Opportunity Employer.  As the representative of the Commonwealth and its residents, the Attorney General's Office strives to ensure that those working in our office reflect the diversity of the communities we serve.  The Office encourages applicants from a broad spectrum of backgrounds to apply for positions.