Paralegal I/II, CAF

Position Overview

As a Paralegal I/II, Finance Legal, you will play a critical role in supporting CarMax Auto Finance (CAF) as part of the Credit Services Legal Team. This position focuses on consumer credit compliance, dispute resolution, and regulatory affairs, ensuring CarMax operates with integrity and transparency. You will assist attorneys with compliance management, legislative monitoring, research, and contract administration, while serving as a trusted liaison between internal teams and external agencies. If you thrive in a detail-oriented, fast-paced environment and want to make an impact in a growing organization, this role is for you.

Why CarMax?

At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and it’s our associates that help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. This is where innovation meets passion – be inspired and supported to take us to the future.

Team Overview

The Credit Services Legal Team partners closely with CarMax Auto Finance to ensure compliance with consumer credit regulations and support business operations. As a Paralegal, you will collaborate with attorneys and internal departments to manage legal processes, monitor legislation, and provide accurate, timely research and documentation. This team values precision, collaboration, and proactive problem-solving.

Role Responsibilities

• Support compliance management activities, ensuring adherence to consumer credit regulations.
• Manage dispute filings, working directly with customers and regulatory agencies under attorney guidance.
• Monitor and analyze pending legislation, prepare monthly tracking reports, and identify business impacts.
• Conduct legal and factual research, compile findings, and document conclusions for attorney review.
• Communicate routine legal information to internal stakeholders as directed by attorneys.
• Serve as liaison with internal teams and external agencies, coordinating litigation management and regulatory filings.
• Assist in drafting legal documents and maintaining vendor or contract records as directed.

Work Location and Arrangement: This role will be based out of the CarMax Auto Finance office (Kennesaw, GA).  Associates will work onsite 4 days per week.

Work Authorization:  Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role. 

Required Qualifications

• High school diploma.
• Proficiency in MS Word and Excel with basic to moderate computer skills.
• Strong written and verbal communication skills.
• Excellent research, analytical, and reasoning abilities.
• Ability to work with confidential information and maintain ethical standards.
• Detail-oriented and self-motivated with proven ability to meet deadlines.
• Ability to work independently with minimal supervision.

Preferred Qualifications

• College degree and paralegal certificate.

About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.

As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.