Paramedic Regional Operations Manager

EMS Unlimited is an exciting, growing and professional provider of many EMS related services such as Wildland & Disaster Response, Special Event Medical, EMS Staffing, EMS Training and ambulance transport. We are seeking motivated and positive professionals who understand the importance of positivity, optimism, teamwork and continuous improvement.

We pride ourselves on a sense of team and value those who are patient care focused, customer service driven and excited to represent our industry and organization in a professional manner. EMS Unlimited is a Paramedic-owned and operated organization that knows what you expect from an EMS job. We are seeking team members who are ready to help us expand and improve on every level. Learn more about EMS Unlimited at www.ems-unlimited.com.

Enjoy a great schedule, working for 3 day's and then 6 day's off! This schedule allows for ample time off and commuting from out of town with Shift change at noon. 

POSITION TITLE: 

• Paramedic – Regional Manager 

POSITION IDENTIFICATION: 

• Full Time, year-round, Salary, OT Exempt 
• Medical/Dental/Vision 
• 401K Retirement with 4% match 
• Wellness Stipend 
• Uniform Allowance 
• Total Rewards Package 
• Unlimited Paid Time Off 
• A drug free workplace 
• An Equal Opportunity Employer (EEO) 
• At-will employment 
• Unlimited Paid Time Off 

POSITION SUMMARY: 

• This position manages EMS Unlimited Operational and Market Development duties/tasks and business relationships of an assigned region. Success is achieved through motivating team members to achieve excellence and through the development of relationships with surrounding healthcare system stakeholders. 
• Must have excellent communication, organizational and human relation skills, and the ability to build working relationships with customers and base personnel. 
• Must be a “Culture Champion” 
• Servant based leadership is a priority 
• Executing on excellence will require dedication to motivating and inspiring team members while adhering to company standards. 
• Team growth will rely on recruiting strategies and budgeting.  
• Market development and growth will require an ability to build and foster relationships with hospital executives and their organizations stakeholders. 
• Compliance with local, state and federal rules and regulations will require attention to detail and maintenance of relationships with regulatory agencies.  

SCHEDULE: 

• Place of work will be in Topeka, Kansas – travel to other bases within the region required when operations demonstrate a need. Travel to Colorado at least once per year for leadership development will be required. 
• Flexible schedule allows for allocation of time based on a balance of professional and personal needs. Set work hours will not be required – working day’s and times will vary based on operational and business needs.  

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• The employee must possess and apply knowledge and skills necessary to perform the duties of a Manager in a dignified and compassionate manner, including but not limited to: 
• Support staff in day to day operations of the assigned base 
• Provide team training through Orientations and as needed for clinical and operational topics 
• Monitor operational and clinical functions and ensure compliance with company, local, regional, state and federal standards 
• Ensure all equipment, apparatus and personnel are in compliance with state regulations. 
• Interface with other local EMS peers and organizations 
• Interface and communicate with applicable facility stakeholders (Hospitals and other healthcare institutions) to ensure customer satisfaction and community needs for the services provided are met.  
• Drive business growth through effective relationship management and marketing/outreach activities 

Expectations & Specific tasks: 

• Promote, encourage and maintain a positive work culture centered around EMS Unlimited values 
• Monitor staff satisfaction and job fulfillment, make recommendations and reports to direct supervisor 
• Promote engagement and activities that elevate the performance of the organization 
• Manage, build and maintain an operational schedule of staff 
• Conduct regular meetings with hospitals and other applicable service users to ensure customer service meets or exceeds expectations. 
• Prepare data and reports for review of operational and clinical data for evaluations of performance and make recommendations for improvement.  
• Conduct interviews and make hiring decisions for clinical staff assigned to the base. 
• Monitor and coordinate maintenance and upkeep activities for biomedical equipment, apparatus and apparatus supplies. 
• Manage and coordinate upkeep and maintenance of EMS Unlimited facilities and buildings. 
• Conduct themselves in a professional manner through both written and verbal communication mediums. 
• Adhere to and enforce company standards and doctrines - participate in doctrine revisions and updates: 
• Ensure all operations are compliant with local, federal and state laws, such as but not limited to: 
• Other duties as assigned. 

The employee must also: 

• Meet requirements of an EMS Unlimited Transport Paramedic 
• Maintain a thorough working knowledge of applicable current standards of care, including equipment functions and uses 
• Follow, promote and support company values and manager core competencies

QUALIFICATIONS 

Education & Experience Requirements 

• Must be proficient in: 

• Email use and other forms of communication 

• Spreadsheets and Word Processing 

• Other forms of IT and data management such as emsCharts and PSTrax 

• Minimum of either a high school diploma or a GED as evidence of high school completion 

• Bachelor's degree in a related field is preferred. 

• 5 years of field EMS experience is preferred.  

• 5 years of leadership & management experience 

Certificates, Licenses & Registrations 

• The employee must possess and maintain a valid driver’s license, current state Paramedic certification, CPR and ACLS. 

• Additional certifications preferred: FP-C, CCT, PHTLS, ATLS, PALS, EPC, AMLS, Hazmat 

All information will be kept confidential according to EEO guidelines.