Parking Assistant Manager

SAN MATEO COUNTY EVENT CENTER

PARKING ASSISTANT MANAGER  ~ FULL-TIME 

Working for the San Mateo County Event Center and Fair is an excellent opportunity to be part of a vibrant and exciting team.  The Event Center and Fair (a 501c3 Non-profit) is a great place to use your administrative skills in a multifaceted and fun environment. You will have the chance to work with a diverse group of people and help create memorable experiences for guests.  Working for the San Mateo County Event Center and Fair is a great way to gain experience and positively impact the community.  

The San Mateo County Event Center is a public assembly facility that hosts various events, produces the San Mateo County Fair, and operates the Jockey Club and a satellite wagering facility for horseracing. Each member of our team is committed to building and sustaining equitable and inclusive work and social environments where diversity is celebrated and valued. We are an equal opportunity employer and we believe diversity, equity, and inclusion benefits and enriches the experience of our staff, clients and guests. 

Job Summary

The Assistant Parking Manager oversees all operations of computer-controlled parking lots and parking enforcement functions under the direction of the Fair Operations Manager. 

Essential Functions/Responsibilities

Essential and other important responsibilities and duties may include but are not limited to the following:

• Management and supervision of parking staff including the recruiting, interviewing, and hiring of parking attendants and cashiers.  Provides oral and written communication of job assignments, monitors job performance, motivates, trains and counsels personnel.  


• Works with event clients to assess their parking needs and to inform them of parking procedures and policies.  Designs transportation plans for shows that require it, including shuttle pick up/drop off logistics for large amounts of people.


• Manage the RV parking lot operation including reservations, payments, software administration and customer service. 


• Manage the storage lot rental operation including sales of storage space, administration and maintenance of contracts, payment collection, lot security and organization.


• Performs cash management duties including loss control, distributing and logging change funds, verifying revenue, depositing funds, preparing reports, auditing cashier reports and tickets and making recommendations for employee shortages.


• Provides direct oversight for the parking enforcement function by supervising controlled parking system, applying facility parking regulations, and being familiar with effective traffic management.
  


• Performs maintenance on parking equipment including registers and gate arms to ensure working order at all times.  Maintains an on-going equipment inventory and storage system. 


• Order and arrange for placement of all parking lot and directional signage and parking supplies.


• Ensures the cleanliness of parking lots at all times. 
  


• Perform additional duties as assigned.

Supervisory Responsibility

Responsible for the direction and supervision of parking cashiers and attendants.

Qualifications

• Knowledge of parking lot management operations including revenue collection and parking ticket procedures.
  


• Prior venue related experience preferred.


• Principles of effective management and supervisory skills. 
  


• Excellent computer skills including proficiency with Microsoft Office. 
  


• Cash management skills.
  


• Requires a willingness to take on new responsibilities and challenges as well as being open to change and to considerable variety in the workplace.
  


• Requires being responsible, reliable and dependable to fulfill job obligations. 
  


• Communicate clearly and concisely, both orally and in writing.
  


• Ability to build and maintain positive working relationships with management, co-workers, clients, and customers using principles of good customer service.
  


• Willingness to be flexible and work with the changing workload, and sudden shifts in priorities without losing focus on the “big picture”.
  


• Must be available to work long and irregular hours including evenings, weekends and holidays.

Minimum Requirements

• Four years of managerial experience required. 


• Associate's degree or equivalent from a two-year College or technical school.
  

Physical Demands

The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

While performing the duties of this job the employee is regularly required to stand, walk, and sit for long periods of time.  A majority of the work is outdoors, and employees may be subject to various weather-related environments.  The employee is frequently required to make repetitive hand movements during daily duties. The employee is occasionally required to stand, walk, reach with hands and arms, and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds.  Must be able to speak, hear, and see. Vision requirements are close vision, distance vision, peripheral vision, and the ability to adjust focus.