Parking Operations Supervisor

Since its inception, The Parking Spot has made superior airport parking experiences easy and affordable by focusing on hospitality. Now with more than 25 years in business, The Parking Spot has cemented itself as the leading near-airport Parking Company with 40+ locations at 28 airports, over 2,000 employees nationwide and 2 incredibly strong brands –

The Parking Spot and Park ‘N Fly by The Parking Spot

.
Our

Valet Supervisors

play an important role in our operation, overseeing safe and efficient parking of guest vehicles while delivering service that exceeds our guests’ expectations. If you share our values for team, people, and service, we encourage you to apply with us!
Pay Rate: $22/hour & regular bonus opportunities
Weekly Schedule:
We currently have 1 Full-Time Shift Available:
1st Shift

- Monday-Friday - 5am-1pm (Off Saturday & Sunday)

Please include your availability on your application!

What We Offer:
Immediate job offer after successful interview and background check
Bonus opportunities for those who are eligible
Consistent schedules
For those who are eligible to enroll: Medical, Vision, Dental, Life Insurance, EAP and 401(k) plan benefits
Paid Time Off, Vacation Pay, and Paid Holidays
Training and professional development opportunities
Key Responsibilities of Valet Supervisors:
Monitor the performance of employees within a shift to ensure operational standards are met
Train employees to perform their specific responsibilities
Successfully handle all customer service issues that may arise
Ensure that all employees, on a particular shift, follow all company policies and procedures as set forth in the Employee Handbook
Greet customers in a friendly and professional manner
Oversee the safe and efficient operation of guests’ vehicles
Daily key and car audit of valet vehicles
Perform daily inspection of valet vehicles for damage
Maintain the overall look/cleanliness of the valet area
Maintain working order of all valet equipment
Handle and process all reporting and management of reported damage to valet vehicles
Assist with hiring, recruiting, and training of the valet team
Assist with valet personnel schedules according to operational needs
Perform additional duties as reasonably requested by Management
Knowledge, Skills, & Experience of Valet Supervisors:
High school education or equivalent
Previous direct supervisory experience in the customer service industry
Previous valet, attendant, and/or customer service experience preferred
Ability to operate a manual transmission, preferable
Ability to lift up to 50 lbs.
Valid driver’s license is required at all times
Clean driving record
Excellent English communication (verbal / written) and interpersonal skills
Must be proficient with the Microsoft Office suite and be computer literate
Must be able to maintain a smile and courteous disposition toward external and internal customers
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At The Parking Spot, we don’t just accept difference - we celebrate and seek it.

We believe a diverse, inclusive, and equitable company is one where all employees, partners, and customers are welcome, supported, and valued. As a company in the travel industry, we witness the power of bringing individuals from different backgrounds and communities together. We treat all others with dignity and respect and stand firmly against racism and discrimination in any form. We intentionally develop diverse teams and relationships to ensure all voices are heard and to foster equal opportunity for all. We are committed to listening, learning, and growing because we know that our work is never done.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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