Partner Solutions Manager

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

The Partner Solutions team leads the preparation and readiness workflow for all acquired and originally produced programming for our Direct to Consumer (DTC) portfolio. This is an outward-facing group, serving as one of the first touchpoints for productions and content partners; ensuring a seamless operational experience. Along with working directly with content partners, you’ll also help build the policies and procedures that will guide the creation and display of content in DTC as our library increases in size, complexity, and diversity.

The team is hiring a Partner Solutions Manager to manage the onboarding process for delivery of DTC content, and their requisite programming assets, related metadata, and artwork. This role will support our domestic and international propositions, including Peacock and SkyShowtime.

This is a hands-on role involving close collaboration with both external partners and internal teams across various executive levels. The successful candidate will understand the intricacies of working with TV and film content partners in delivering assets spanning numerous content types, genres (unscripted, scripted, live news and sports, anime), and languages, plus have a general understanding of video encoding and asset preparation. Ability to work across multiple high-profile titles while juggling shifting delivery timelines is a must. Experience with multi-language assets such as captions, subtitles, dubs, audio descriptions and metadata is even better.

In this role you will:

• Lead external partner communications and onboarding with multiple content providers
• Project manage day-to-day content delivery from receipt to launch
• Manage internal requests and content launch timelines with key stakeholders
• Expand and ideate solutions for efficiencies with the partner delivery process
• Work on cross-functional projects with tech, programming, and executives such as new language or feature requests
• Additional duties as assigned.

The successful candidate will have a general understanding of video encoding and asset preparation and a great ability to stay organized and adapt to changing priorities. Ability to work across multiple high-profile titles while juggling shifting delivery timelines is a must.

• Bachelor’s degree in communication, media, business administration, or a related field
• Minimum 3+ years' of experience with streaming media operations or partner management
• Working knowledge of TV/film production, content delivery, asset management, and metadata
• Understand the post-production/technical side of media as well as understand and grasp creative/artwork specs
• Working knowledge of Airtable & Microsoft Office; including OneDrive, Excel, Word, and PowerPoint
• Excellent verbal, organizational, and written communication skills

PREFERRED QUALIFICATIONS:

• General understanding of content operations or administration for a streaming service
• Prior experience with multilingual assets such as captions, subtitles, dubs, audio descriptions and metadata preferred
• Strong interest in the media industry; experience in the entertainment industry a plus
• Self-starter and open communicator, with ability to adapt in a fast-paced environment
• Exceptional attention to detail & ability to multitask across multiple titles and partners
• Highly motivated, willing to learn new things and ability to offer creative solutions

Additional Requirements:

• Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week. 
• Must have unrestricted work authorization to work in the United States

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $95,000 - $115,000 (bonus eligible)

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].