Partner Solutions Specialist

Overview:  

This role is responsible for driving sales growth and retaining clients while providing and recommending next generation telecommunications, data center, cloud, and managed services solutions to new and existing customers. The Solution Specialist will work closely with Avant’s strategic partners and will further develop and sell additional services into a set base of customers. The Solution Specialist will enhance the customer experience by executing regular technology reviews, growing and retaining various clients by upselling the latest hybrid cloud technologies in the marketplace and managing the day-to-day customer relationship. This person will be the primary point of contact for clients who have previously purchased these services.  This is a full-time position.

Responsibilities:  

• Support the sales and development of existing and net new business opportunities within a defined base of existing clients
• Collaborate closely with account managers, field sellers, team managers, and internal sellers to meet or exceed sales revenue targets
• Grow existing customer share by introducing new telecommunications, data center, cloud, and managed services solutions to clients
• Work closely with the Net New Acquisition team to define a transition plan to retain and grow recently sold clients
• Attain monthly and quarterly portfolio renewal contracts related to revenue goals  
• Establish and cultivate a solid working relationship with vendor partners
• Establish a framework and recurring cadence with the Net New Acquisition team to execute regular quarterly business reviews with customers
• Demonstrate a strong and effective knowledge of all telecommunications, data center, cloud, and managed service solutions in the Avant portfolio. Fluency in the contrasting differences between each solution and ability to articulate those differences based on a client’s requirements and sales opportunity
• Provide strong existing client management and outgoing business development efforts to optimize effective market coverage to exceed sales targets and reduce client attrition
• Help to create client-facing business development activities, perform demand generation, and perform all follow-up to business development activities
• Coordinate prospect meetings, teleconferences, and communications
• Participate in client seminars and workshops
• Create and deliver polished sales proposals and RFP responses

General Internal Sales Activities  

• Assist with CRM’s opportunity entry & initial account set up
• Leverage Internal CRM and customer databases to navigate customer data
• Aid with vendor registration on new opportunities 
• Submit pricing requests & formulate responses into quote comparison spreadsheet (presentation)  
• Issuing quotes, sales presentations, sales orders, and contract paperwork to Team Leads and/ or customers   
• Record recent sales into CRM & Manage monthly revenue reports   
• Communicate and provide vendor escalations paths/lists to existing customers.  
• Support in daily tasks of scheduling customer and deal review calls   

• 5+ years relevant sales experience in (Telecom, Cloud, Data Center, and Managed Services)  
• Bachelor's Degree or higher  
• Extremely well organized with strong attention to detail  
• Technologically savvy; including high familiarity with Word, Excel, and data base applications involving computer use and data entry  
• Strong interpersonal and presentation skills including consulting skills  
• Strong presentation and organizational skills – required to present proposals for net new services based on client requirements.  
• Strong Oral and written communication skills  
• Thorough knowledge of “as-a-service” solutions and business models  
• Experience meeting and exceeding scheduled deadlines  
• Works well with customers, vendors, and management effectively  
• Ability to handle, and simultaneously balance, a wide variety of multiple tasks under short time constraints  
• Be able to support others and lead projects as required  
• Thrive in an environment that values servant leadership, high efficiency, personal dependability, and organizational commitment.  

We are looking for someone that is passionate about keeping our customers happy. This person needs to have a positive attitude and will not only achieve sales success but also bring additional value above and beyond the basic job description.  

Benefits

• Medical Insurance  
• Dental Insurance  
• Vision Insurance  
• Commuter Benefits  
• 401K Match  
• Unlimited PTO  
• Generous Parental Leave 

The information contained in this job description is intended to convey information about the essential functions and requirements of the position. It is not an exhaustive list of the skills, efforts, duties, responsibilities or working conditions associated with the opportunity. In addition, the employee should be able to communicate effectively and in a constructive manner with management, peers, and coworkers.