Parts Account Manager

Company : Sanco Equipment

Job Description - Parts Account Manager

Position Summary:
The Parts Account Manager is responsible for developing and managing customer relationships to grow parts sales for the dealership. This role requires a proactive approach to building the business, including identifying and developing new customers through cold calling, job site visits, and regular territory stops. The individual in this position will play a key role in shaping and developing the outside parts sales function while supporting existing accounts and expanding the dealership’s parts presence in the market.

Responsibilities:

Develop and manage relationships with contractors, fleet operators, municipalities, and other equipment owners within an assigned territory.
Prospect for new business through cold calls, job site visits, and regular territory stops.
Identify parts opportunities within customer fleets and recommend parts and maintenance solutions.
Provide quotations, product information, and parts support to help customers keep equipment running.
Promote parts programs, seasonal offerings, and preventative maintenance solutions.
Coordinate with the parts department to ensure accurate order processing and timely fulfillment.
Follow up on quotes and orders to ensure customer satisfaction and capture additional opportunities.
Maintain accurate customer and activity records within the dealership CRM/ERP system.
Provide support at the parts counter during busy periods or when additional coverage is needed.
Assist with parts deliveries, inventory, and other departmental needs as required.

Experience, Education, Skills and Knowledge:

Knowledge of construction or compact equipment parts and applications preferred.
Ability to develop new business and grow a territory through proactive outreach.
Comfortable with cold calling and building relationships with new customers.
Strong communication, organization, and problem-solving skills.
Proficiency with dealership business systems, CRM, and standard office software.

Physical, Mental and Other Requirements

Ability to travel regularly within the assigned territory.
Ability to stand, walk, and work in shop, yard, and job site environments.
Standing or sitting for extended periods of time
Ability to work extended hours
Ability to lift up to 75 lbs.
Must pass a pre-employment background study.

Compensation & Benefits:

Competitive salary with performance-based incentives.
Health, dental, and vision insurance.
Paid time off and retirement plan options.
Ongoing professional development and manufacturer training opportunities

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Parts Account Manager

Job Description - Parts Account Manager

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