The Retail Parts Administrator assists technicians and retail parts customers.
What are the day-to-day responsibilities?
Assist customers in the selection and purchase of required parts, offer specials, and ensure that the customer is made aware of the full product line
Assist in maintaining parts bins and shelves in an orderly fashion
Ensure that all charge sales are signed by customers
Present all customers with the appropriate copy of the invoice
Assist in monthly parts returns
Keep current on new products and product updates
Determine availability and provide necessary information for out-of-stock parts and secure approval for special and/or emergency orders by Parts Manager
Assist with the maintenance of the parts catalog, price schedule, and other technical information and bulletins to include electronic cataloging
List and price out parts on repair orders and shop tickets
File Parts Department copies of invoices and purchase orders daily
Obtain time requirements from technicians and Service Advisors to ensure customer time frames are met
What are the requirements for this job?
High School diploma or equivalent
Excellent oral and written communication skills
Two years of previous parts experience
10-Key and/or Alpha-Numeric Data Entry Skills
Ability to read and comprehend instructions and information
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