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Job Description:
The Parts Administrator I provides essential support to AAON’s customer service and warranty operations by managing parts orders, returns, and warranty claims. This role serves as a key liaison between AAON representatives, customers, vendors, and internal departments to ensure accurate processing and timely communication. The position contributes to customer satisfaction by resolving issues efficiently and maintaining detailed records of transactions. It plays a vital role in supporting the overall success of AAON’s aftermarket and service operations.Primary Duties
The Parts Administrator I is responsible for processing parts orders, managing customer inquiries, and coordinating with internal and external stakeholders to ensure smooth parts operations. This role requires strong communication skills, attention to detail, and the ability to manage multiple administrative tasks in a fast-paced environment.
Primary duties may include, but are not limited to:
Job Requirements
Education and Experience Requirements:
Knowledge, Skills, and Abilities:
Essential Mental and Physical Functions:
Work Environment:
Parts Administrators at AAON work in a professional office environment with regular interaction across departments and with external partners. The role requires attention to detail, adherence to procedures, and a commitment to customer satisfaction.
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