Parts Administrator - Southfield Michigan

Position Summary:
Applied Innovation is seeking a motivated, detail-oriented, and dependable individual to support the day-to-day operations of our Southfield Parts Department. As a Parts Administrator, you will play a vital role in inventory management, shipping/receiving, and assisting service technicians with their parts needs. This is an excellent opportunity for someone who is organized, thrives in a fast-paced environment, and is looking to grow within a dynamic team.This is a full-time entry role Monday to Friday from 8 AM - 5 PM role with weekends about 2 times per year for inventory. We are located at 24050 Northwestern Hwy, Southfield, MI 48075. 

Key Responsibilities:

• Receive and ship incoming and outgoing parts accurately and efficiently

• Perform routine inventory counts in the warehouse and on service vehicles

• Process core returns to manufacturers in a timely manner

• Assist in managing parts inventory and restocking of technician fleet vehicles

• Create purchase orders and source parts based on technician and client needs

• Receive and log orders within the internal software system to ensure inventory accuracy

• Submit and process warranty claims with appropriate documentation

• Troubleshoot and resolve issues related to parts availability or discrepancies

• Maintain adequate stock of technician and warehouse supplies

• Respond to incoming calls and emails, providing prompt and professional customer service

Qualifications:

• Proficiency with Microsoft Office applications (Outlook, Excel, Word)

• Strong attention to detail with excellent organizational and multitasking abilities

• Clear written and verbal communication skills

• A professional, customer-focused attitude with a team-first mindset

Education & Experience:

• High school diploma or equivalent required

• Prior experience in a warehouse, parts, or inventory-related role is a plus, but not required

• Willingness to learn and grow within the organization

Why Join Applied Innovation?

Our comprehensive benefits package includes medical, dental, life, and short-term disability insurance, beginning on your 31st day of employment. We also offer a 401(k) plan with company match, paid vacation, paid holidays, and opportunities for career growth and advancement.