Parts Advisor

Sterling Ford Lincoln in Opelousas, LA is hiring! We are looking for motivated individuals who take pride in serving Acadiana and being a part of a successful family-owned and operated business.

The Parts Advisor plays a vital role in our operations by assisting mechanics and customers in purchasing necessary parts and supplies. The Parts Advisor reports directly to the Parts Manager.

• Oversee the parts sales process from start to finish
• Communicate with customers on parts price quotes and status, both in person and over the phone
• Achieve monthly sales targets and gross forecasts while actively seeking out and soliciting new business opportunities
• Learn our online parts catalog system and be able to accurately calculate estimates
• Deliver parts as needed between local dealerships and parts retailers
• Check in and unload freight deliveries, stocking parts in their designated area
• Pulls and fills orders from stock
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary
• Make sure all internal requests for parts are billed on service repair order
• Receives payment from retail customers or obtains credit authorization
• Set up orders for daily shipment, delivery, or pick-up
• Practice safe driving practices at all times, both on Sterling property and on the road

Job Requirements & Qualifications:

• We are looking for a team player who is ready to hit the ground running on learning our processes, programs, and business needs
• Must have a minimum of two years of customer service experience
• The ideal candidate must be coachable, have excellent verbal and non-verbal communication, possess strong time management skills, and maintain professional demeanor & appearance. 
• Must be willing to submit to pre-employment background check & drug screen
• Must have a valid driver's license with a clean driving record, and be at least 21 years of age or have 3 full years of driving experience
• Minimum of high school diploma or equivalent is required

Schedule: Full-time Monday-Friday, including some Saturdays

Why Choose Sterling? 

Our mission is to attract, develop, and retain great people to deliver a memorable experience that creates lasting relationships, one customer at a time.

• Benefits: Medical, Dental, Vision, & Disability Insurance - 401(k) with employer matching - Company-paid Life Insurance - Paid Holidays, Vacation, and Sick time
• Financial Security: Competitive compensation structure based on experience, with consistent full-time hours
• A little lagniappe: Employee vehicle pricing and discounts on products & services – Long-term job security with a growing company – Referral bonus programs – Family-owned and operated - Career Progression with paid ongoing training – Professional work environment  

We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.