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Parts Advisor

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Job Description - Parts Advisor



What We’re Looking For


Auffenberg Dealer Group is looking for a Parts Counter person to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.


About Us


Join us at Auffenberg Dealer Group, a family owned group since 1942! We value our team members and pride ourselves on promoting from within. If you are looking for an exciting career working with a progressive management staff, state of the art tools and cutting edge technology apply today!


What We Offer



  • Health Insurance

  • Dental Insurance

  • Vision Insurance

  • Life Insurance

  • Full Supplemental Insurance Menu

  • FSA (Flexible Spending Account)

  • Paid Time Off 

  • 401K w/Match

  • Cardinals, Blues, Fox, Muny, Ballpark Village Tickets


Responsibilities




  • Oversee the parts sales process from start to finish




  • Communicate with customer on parts status




  • Communicate with staff and customers in a friendly and professional manner.




  • Be able to read and understand the parts catalog when looking up parts.




  • Answers phone calls, providing price quotes and other information




  • Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.




  • Provides high level service to internal and external customers.




  • Pulls and fills orders from stock




  • Maintain a weekly bin checks to ensure accuracy of stock.




  • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.




  • Locates out-of-stock parts from outside source and submits an emergency order, if necessary.




  • Make sure all internal requests for parts are billed on service repair order.




  • Receives payment from retail customers or obtains credit authorization.




  • Set up orders for daily shipment, delivery, or pick-up




Qualifications




  • Have a High School Diploma or equivalent




  • Have experience with auto parts sales (preferred)




  • Are able to work in a fast-paced work environment




  • Have strong organizational and time management skills




  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.




  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.






 




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