Job Description - Parts Advisor



Job Summary

 

Wheelers of Marshfield is looking for a Parts Advisor to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace and contribute to a positive culture, and have a strong customer service background.


About Us


Wheelers Family Auto Group has been family-owned since 1964. We have six dealerships across Central Wisconsin, and we like to say we're big enough to serve you, small enough to know you. That goes for our team, too.  Find more about the Wheeler Family Auto Group here 



 

Benefits


  • Pay ranges based on experience

  • State-of-the-art facility

  • No Sundays & paid time off on major holidays

  • Uniforms provided and cleaned

  • Professional service advisors to work with

  • Competitive health benefits

  • Paid Time Off

  • 401K w/ Match

  • Employee Discounts on Purchases

  • Dental

  • Vision

  • Health Care

  • Short Term / Long Term Disability, Critical, Accidental, and Life Insurance 



Responsibilities



  • Oversee the parts sales process from start to finish



  • Answer phone calls, provide price quotes and other information to customers and advisors



  • Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate



  • Provide high-level service to both internal and external customers



  • Maintain proper inventory levels and processes 



  • Make sure all internal requests for parts are billed on service repair order



  • Receive payment from retail customers 



Qualifications



  • High School Diploma or equivalent and prior auto parts experience (preferred)



  • Eager to improve in a dynamic work environment



  • Strong interpersonal and time management skills



  • Ability to read/interpret safety and maintenance documents


  • Strong computer skills


  • Valid driver's license and clean driving record



EEO Statement

 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.




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