Parts Advisor - Ford Dealership

Join our close-knit, family-owned Ford dealership where people truly matter! We're a tight team that values respect, teamwork, and a positive atmosphere. We've just moved into a **brand-new, state-of-the-art facility** with modern workspaces, clean organized parts department, and great tools to help you succeed every day.

We're looking for a motivated Parts Advisor(Parts Counterperson) to help serve our retail customers, wholesale accounts, and service technicians with genuine Ford parts and accessories.

Key Responsibilities:
- Greet and assist walk-in customers, phone inquiries, and online requests in a friendly, professional manner
- Help identify the correct parts using Ford systems, parts catalogs, and your knowledge of Ford vehicles
- Pull, fill, and deliver parts orders accurately and efficiently for service writers, technicians, and customers
- Process sales transactions, handle special orders, and follow up on backorders
- Maintain organized inventory, restock shelves, and assist with cycle counts
- Recommend additional/related parts, accessories, and specials to maximize customer satisfaction and sales
- Build strong relationships with customers and team members to support repeat business

What We're Looking For:
- Previous Ford dealership parts experience strongly preferred (knowledge of Ford parts catalog, OASIS and systems is a big plus)
- Automotive parts knowledge and experience in a retail/wholesale parts environment
- Strong customer service skills with a positive, helpful attitude
- Detail-oriented with good organizational skills
- Ability to work in a fast-paced environment while staying accurate
- Team player who enjoys working with both customers and fellow employees

What We Offer:
- Competitive pay based on experience and skills
- Excellent work environment in a family-oriented dealership
- Modern, bright new facility with up-to-date equipment
- Health insurance, 401(k), paid time off, and other great benefits
- Ongoing training and support to grow your career
- Opportunity to work with a supportive, long-term team that feels like family

If you're passionate about Ford vehicles, love helping people get back on the road, and want to be part of a dealership that treats employees like family, we want to hear from you!

We look forward to meeting you!