Parts & Accessory Specialist

We are looking for a a dynamic and organized team player for this role. Our ideal candidate will have a working knowledge of RV, automotive or boat parts and have retail experience too. This position will assist both over the counter parts and service parts departments. Experience with inventory and ordering parts is a plus.

Providing outstanding customer satisfaction to our customers is a must!

Responsibilities

• Provides outstanding customer service to all of our customers

• Completes sales via phone or email in a professional manner
• Assists all customers with products and questions
• Handles all transactions and takes payments accordingly
• Learns about he products sold in the store.
• Locates parts and accessories in catalogs and/or the computer where necessary
• Designs professional displays to showcase the products sold in the store
• Generates special order report and call the customers when the parts have arrived at the store
• Cleans and restocks the showroom floor daily
• Balances cash drawer and credit card machines at the end of the night.
• Up-sells and makes recommendations to customers where applicable
• Assists service technicians with parts
• Performs shipping and receiving duties
• Helps the service team with all other tasks

• Organized and friendly personality

• Time management skills
• Professional, well-groomed personal appearance.

• Clean driving record

• Pleasant/friendly demeanor and an outgoing personality.

• Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress.

• Above average computer and internet skills.

• Willingness to learn.

• A desire to work in a performance based environment.

• Ability to multi-task and follow tasks as assigned.

About Our Company:

Pete’s RV Center dealer group is a family owned business that has been keeping northeast families enjoying the great outdoors since 1952. It houses a large RV sales lot, a state of the art parts and accessories store and service center at each location. The Pete's RV dealer group consists of dealerships in the great states of Vermont, Connecticut, Massachusetts, Indiana, Pennsylvania, Virginia and Maine. We are a growing company that values its employees and their contributions in making us successful in today's ultra competitive marketplace.

• Excellent Health Benefits
• 401K Retirement Plan with Company Match
• Paid Holidays
• Personal Time Off Accrual
• Paid Uniform Service
• On-the-Job Training
• Advancement Opportunities
• Relocation Possibilities

Job Type: Full-time

Pay: hourly wage plus a monthly work incentive bonus

Pay range $55-$60k/ per year