Parts and Service Floater

JOIN A WINNING TEAM! At Friendship Automotive, our customers are friends and our Team Members are family. Friendship is located in 5 states, 9 cities and has 21 locations with lots of opportunity for growth. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 13 years and counting! Come develop your career with an award-winning, customer focused automotive group.

We're looking for a PARTS and SERVICE FLOATER to join our team at FRIENDSHIP in BECKLEY.

Our ideal candidates are reliable, independent, and energetic team players who genuinely enjoy working with people!

What You'll Do:

• Travel between dealerships to support the Parts and Service 


• Assist customers in the dealership and on the phone


• Accurately price parts and accessories


• Recommend appropriate maintenance and repair services based on vehicle needs


• Prepare clear, detailed estimates for recommended services


• Monitor the service and parts ordering processes and keep customers informed with timely updates


• Review completed services or purchases with customers


• Ensure repair orders or parts invoices are accurate and complete


• Maintain knowledge of manufacturer warranty, policy, and return procedures


• Analyze processes to identify performance gaps and opportunities for improvement across departments


• Support the Service and Parts Managers with additional tasks as needed

Qualification Checklist:

• Automotive Parts and Service experience preferred but not required


• Experience with CDK and familiarity with web based platforms preferred but not required


• Willingness to travel between stores in our Beckley and Princeton markets


• A genuine commitment to delivering outstanding customer service


• Excellent communication skills, both written and in person


• Comfortable working within established systems and processes


• Ability to stay organized and effective in a fast-paced environment


• A professional, polished appearance and positive, team-oriented attitude

Compensation and Benefits:

• Compensation for this role will range from $40,000 - $50,000 per year, based on knowledge and experience


• You'll have a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursement programs designed to support your overall well-being