Parts and Service Floater

JOIN A WINNING TEAM! At Friendship Automotive, our customers are friends and our Team Members are family. Friendship is located in 5 states, 9 cities and has 21 locations with lots of opportunity for growth. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 13 years and counting! Come develop your career with an award-winning, customer focused automotive group.

We're looking for a PARTS and SERVICE FLOATER to join our team at FRIENDSHIP.

Our ideal candidates are reliable, independent, and energetic team players who genuinely enjoy working with people!

What You'll Do:

• Travel between dealerships to support the Parts and Service in our NC markets


• Assist customers in the dealership and on the phone


• Accurately price parts and accessories


• Recommend appropriate maintenance and repair services based on vehicle needs


• Prepare clear, detailed estimates for recommended services


• Monitor the service and parts ordering processes and keep customers informed with timely updates


• Review completed services or purchases with customers


• Ensure repair orders or parts invoices are accurate and complete


• Maintain knowledge of manufacturer warranty, policy, and return procedures


• Analyze processes to identify performance gaps and opportunities for improvement across departments


• Support the Service and Parts Managers with additional tasks as needed

Qualification Checklist:

• Automotive Parts and Service experience preferred but not required


• Experience with CDK and familiarity with web based platforms preferred but not required


• Willingness to travel between stores in Boone and Forest City markets


• A genuine commitment to delivering outstanding customer service


• Excellent communication skills, both written and in person


• Comfortable working within established systems and processes


• Ability to stay organized and effective in a fast-paced environment


• A professional, polished appearance and positive, team-oriented attitude

Compensation and Benefits:

• Compensation for this role will range from $40,000 - $50,000 per year, based on knowledge and experience


• You'll have a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursement programs designed to support your overall well-being