Duties & Responsibilities:

• Portray a welcoming and positive image


• Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction


• Work with customers to determine their needs and then recommend the right product and / or repair to solve the customer’s problem


• Develop and cultivate strong buying relationships with customers


• Utilize available training resources to stay up to date on product features


• Work closely with Parts and Service Operations Supervisors when putting quotes together for customers


• Maintain regular cadence of communication with Trailer Sales Representative who covers the same AOR


• Maintain and update CRM system with customer visit schedule, and opportunity status


• Utilize Sales Comparison Report to identify sales opportunities


• Meet or exceed established Parts & Service Sales Goals


• Other duties when requested by Parts & Service Sales Director

Requirements

• High School Diploma/GED and 5 years’ experience in a related field. The right candidate could also have a different combination, such as a bachelor’s degree in a related discipline and 3 years’ experience in a related field; a master's degree and 1 year of experience; or a Ph.D. and up to 1 year of experience.


• Strong verbal and written communication skills


• Bachelor’s Degree in Marketing or Sales preferred


• Previous experience in the following areas: sales, negotiations, marketing, and problem resolution.


• Proven track record in achieving sales quotas


• Ability to manage multiple priorities to successful completion with minimal supervision.


• Experience with Microsoft Applications and Karmak Fusion software a plus