Benefits/Perks
- Careers Advancement Opportunities
- Competitive Compensation
Job Summary
We are looking for a Parts and Service Writer to join the team at our East Side store. If you are a mechanically-inclined professional with attention to detail and communication skills, we want to hear from you. Boating experience is a plus.
As the Parts and Service Writer, you will be responsible for duties ranging from writing up service work, working with service technicians for job completion, parts sourcing and customer service. You will use your negotiation skills to secure the best prices on inventory and ensure a consistent balance between supply and demand. To succeed in this role, you must be highly organized and have in-depth knowledge of marine parts.
Responsibilities
- Greet customers as they arrive at the dealership
- Create a professional environment that builds rapport and puts customers at ease
- Answer customer questions about service and parts
- Use CRM software to maintain a customer database
- Explain repairs, parts and electronics
- Use strong communication skills while maintaining a high level of customer satisfaction
Qualifications
- High school diploma or GED equivalent is required
- Valid state-issued driver’s license and clean driving record are required
- Prior boating experience a plus
- Excellent communication and negotiation skills
- Ability to manage time and serve customers with little supervision
- Prefer knowledge of Lightspeed
About Us
With literally hundreds of boats and motors in stock, it's like a boat show every day at Stevens Marine.
Stevens Marine is an authorized Alumaweld, Kingfisher, SmokerCraft, Starcraft, and SunChaser dealership serving the Tigard, Oregon area. We are proud to carry a large selection of new and pre-owned inventory.
In 1971, Stevens Marine opened its doors as an outboard service shop in Lake Oswego, Oregon. From the beginning, service and satisfaction were the guiding principles of the business. From those principles sprang a remarkable story of value, growth, leadership, and the area's most complete boat dealerships. In the early months of the business, our customer's not only wanted Stevens Marine to service their engines, but they also wanted to buy their outboards from Stevens Marine. After several requests, Stevens Marine approached Mercury Marine and was signed as a dealer since 1971. Today, Stevens Marine is the leading dealer of outboard motors in the West, and one of the largest Mercury outboard dealers in the nation.
Each of these brands have been carefully selected to match the needs of boater's across the region. This care is reflected in high standards of construction, performance, safety, finish, value and resale. You'll find detailed information on each of these product lines under the Detailed Product Information pages on this website.
The small shop in Lake Oswego is gone, but in its place stands two full service dealerships in the Portland area, one in Tigard and the other in Milwaukie.
Salary :
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