Parts Assistant Team Lead

Now Hiring: Parts Assistant Team Lead

Salary: $4,000/month
Schedule: 8:00 AM – 6:00 PM, 5 days per week (Saturdays required)

About Us

For over 60 years, the Nelson family has been a part of automotive retail. As a dealership group, the Nelson family continues to see growth and loyalty among our customers and employees because of our commitment to creating an unparalleled business culture and consumer experience. We are convinced that we set ourselves apart by giving every customer and every employee the treatment they deserve.

Position Overview

We are seeking a motivated and detail-oriented Parts Assistant Team Lead to oversee the parts sales process from start to finish while delivering exceptional service to both internal and external customers. This role is ideal for someone who thrives in a fast-paced environment, demonstrates leadership by example, and is eager to grow professionally.

Key Responsibilities

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  Oversee the parts sales process from initial request through fulfillment

  
  


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  Communicate with staff and customers in a friendly, professional, and efficient manner

  
  


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  Effectively discuss customer parts status and timelines

  
  


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  Read and interpret parts catalogs to accurately identify and explain parts

  
  


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  Answer incoming phone calls and provide price quotes and product information

  
  


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  Review body shop estimates to verify correct parts ordering and accurate pricing

  
  


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  Provide high-level customer service to internal departments and external customers

  
  


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  Pull and fill orders from stock; conduct weekly bin checks to ensure inventory accuracy

  
  


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  Notify the Parts Manager of out-of-stock parts or shop materials requiring immediate attention

  
  


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  Locate out-of-stock parts from external vendors and submit emergency orders when needed

  
  


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  Ensure all internal parts requests are properly billed to service repair orders

  
  


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  Receive payment from retail customers or obtain proper credit authorization

  
  

Qualifications

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  College degree preferred

  
  


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  Eager to improve in a dynamic work environment

  
  


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  Strong interpersonal, communication, and time-management skills

  
  


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  Ability to read and interpret safety and maintenance documents

  
  


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  Ability to calculate figures including discounts, interest, commissions, proportions, percentages, area, circumference, and volume

  
  


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  Valid driver’s license with a clean driving record

  
  

Benefits

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  $4,000/month salary

  
  


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  401(k) with company match up to 6%

  
  


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  Health, Dental, and Vision insurance

  
  


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  Paid Time Off (PTO) after 90 days

  
  


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  Voluntary Time Off (VTO)

  
  


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  Employee purchase program

  
  


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  Gym membership discounts

  
  

Equal Opportunity Employer

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.