Parts Associate

At Cavalier Ford, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. At Cavalier Ford , we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs

What We Offer

• Clean and professional work environment

• Family owned and operated

• Basic Life Insurance

• Accident and Critical Illness insurance

• Medical, dental, and vision insurance

• 401K Plan

• Paid holidays and time off

• Discounts on Products and Services

Duties include the following:

. Check in overnight freight

. Deliver parts to local independent repair facilities  

. Pick up parts from local dealerships 

• Oversee the parts sales process from start to finish

• Communicate with staff and customers in a friendly and professional manner

• Converse effectively/efficiently regarding customer parts status

• Read and understand the parts catalog when looking up and speaking to specific parts

• Answer phone calls, provide price quotes and other information to customers

• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate

• Provide high level service to both internal and external customers

• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock

• Notify parts manager of out-of-stock parts or shop materials that need immediate attention

• Locate out-of-stock parts from outside source and submit an emergency order, if necessary

• Receive payment from retail customers or obtains credit authorization

• Maintain accurate paperwork for customers and for our records

• Identify and procure required parts for internal and external customers

• Maintain clean work area

An Ideal Candidates must be:

• Self-motivated, Hardworking

• Must be able to multi-task.

• Lift, bend and stand for long periods.

• Must have excellent customer service skills

• Must be a team player.

• Ford Dealership experience helpful

Job Type: Full-time