Parts Coordinator

Position Overview:

As part of the Open Road Collision group DBA Allard Collision, we pride ourselves on delivering high-quality collision repair services with exceptional customer care. Our team is dedicated to restoring vehicles to pre-accident condition while making the repair process as smooth and stress-free as possible for our customers. We're currently seeking a motivated, solutions - driven individual to join our team as a Parts Coordinator.

Key Responsibilities:

• Take full ownership of the establishment, management, and growth of the Parts Department.
• Identify and implement effective workflows to ensure operational excellence.
• Communicate regularly with vendors, service advisors, estimators, and technicians.
• Handle parts invoicing, returns, and follow-ups.
• Collaborate with our central parts ordering department to ensure accuracy and efficiency.
• Investigate and resolve departmental concerns, routing issues to the appropriate personnel.
• Respond to special requests and ensure overall department efficiency and organization.
•  Engages with customers in a professional and friendly manner to address parts-related questions and support a positive repair experience. 

Why Work With Us?

• Team-oriented culture
• I-CAR Gold Certified
• OEM Certified
• Streamlined workflow for increased earning potential
• Opportunities for professional growth and certification
• Competitive compensation and benefits (discussed upon interview)
• Commitment to safety, quality, and a positive work environment

• High school diploma or equivalent required.
• Minimum of 2 years' experience in a parts-related role.
• Prior experience in the collision repair industry is a strong plus.
• Excellent organizational skills with high attention to detail.
• Strong interpersonal and communication skills; a positive, team-oriented attitude is essential.
• Proficiency in Microsoft Office Suite and adaptability to learn other software platforms.
• Must be able to lift up to 50 lbs. and remain on your feet for extended periods.