Parts Counter Person

Job Summary

Oversee the parts sales process from start to finish while delivering excellent service to internal and external customers.

General Accountabilities

• Communicate with customers regarding parts status
• Communicate with staff and customers in a friendly, professional manner
• Read and understand parts catalogs to accurately look up parts
• Answer phone calls, providing price quotes and other information
• Provide high-level service to both internal and external customers
• Pull and fill orders from stock
• Perform weekly bin checks to ensure inventory accuracy
• Notify Parts Manager of out-of-stock parts or materials needing immediate      attention
• Locate out-of-stock parts from outside sources and submit emergency orders when      needed
• Ensure all internal parts requests are billed on service repair orders
• Receive payments from retail customers or obtain credit authorization
• Set up orders for daily shipment, delivery, or pickup

Qualifications

• No experience required
• Ability to work in a fast-paced environment
• Strong organizational and time management skills
• Ability to read and interpret safety rules, operating instructions, and procedure manuals
• Ability to calculate discounts, percentages, and other basic math functions

Pay & Perks

• Paid holidays & paid time off
• Paid training

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short- and Long-Term Disability Plans
• 401(k) with company participation

Education Requirements

• Must be 18 years or older