Parts Counter Sales

Beltway Companies, the largest commercial truck dealership in the state of Maryland, offers full-service truck and warranty repairs for International trucks, Jerr-Dan bodies, Kalmar-Ottawa yard jockies, Cummins engines, and Eaton and Meritor drivetrains. We take the hassle out of truck operations with more than 92 service bays and over $3 million in stocked parts. Locations include Annapolis, Baltimore, Cumberland, Elkton, Frederick, Hagerstown, and Idealease of Baltimore.

Our Parts Counter Sales Representatives are a vital part of the Parts Department and maintaining our customer experience standards. We have openings for Entry-level Associates as well as Experienced Associates.

Qualified Experienced candidates will have 5+ years of parts department experience, preferably in a truck dealership or truck aftermarket environment. Must have a high school degree or equivalent. This position requires excellent communication skills, the ability to multitask, attention to detail, and basic PC skills.

POSITION OVERVIEW

• Greet customers in a timely, friendly manner
• Fulfill customers walk-in or phone orders
• Quickly, accurately, and professionally respond to customer requests
• Manage orders from inventory, parts orders, and special orders
• Maintain accurate records for pricing, stock levels, invoices, and customer needs
• Organize and maintain the counter and parts display areas
• Assist in warehouse management as needed

Beltway Companies provides a clear career path wrapped around an extensive employee recognition program. We promote from within, pay for OEM training, offer boot reimbursement, and supply uniforms. Receive competitive pay and benefits, including paid vacation, holidays, and 401(k) match.

IDEAL WORK QUALITIES

• Team player with a strong sense of commitment to the customer
• Self-motivated with exceptional organizational, written, and verbal communication skills
• Conduct his/her self in a professional manner
• Must be sensitive to customer needs and be a good listener
• Have flexibility with their work schedule

SKILL, TRAINING, AND EDUCATION REQUIREMENTS

• Experience in a Parts department, truck dealership, or truck aftermarket environment
• Mechanical aptitude or experience in automotive or truck mechanics
• Basic computer and mathematics skills
• Experience with Procede preferred
• The ability to lift at least 50 pounds, unaided

Must be able to periodically work beyond the scheduled 8-hour shift, as directed by the Parts Manager.