Parts Counter Specialist - Horny Toad Harley Davidson

Horny Toad Harley-Davidson® has been a proud member of the Central Texas, Temple, Killeen, Copperas Cove, and Fort Hood communities since 2009.  We’re honored to represent the #1 motorcycle brand in the world and share our passion and culture with you.  We have a large selection of New and Preowned Harley-Davidson® bikes, experienced technicians, and the biggest MotorClothes® department in Texas.

Whether you’re a lifelong rider, first-timer, or prefer three wheels, everyone has a place in the Horny Toad Harley-Davidson® family.  We encourage you to come by and meet our experienced team members or attend one of our many annual events and see why we’re the preferred Harley-Davidson® dealer in Central Texas.

Responsibilities:

·         Greet customers immediately in a professional and friendly manner.

·         Work directly with walk-in and telephone customers to help determine and supply them with parts and accessories.

·      Point out any sales, specials, or new merchandise to customers.

·      Accept cash and credit card payments for merchandise purchases.  Keep cash register accurate.

·      Conduct or participate in periodic physical inventory of all merchandise (counts, reports, etc.)

·      Ensure merchandise displays are stocked, clean, and appealing to customers.

·      Maintain updated customer mailing lists.

·      Become familiar and efficient with all phases of the computer system required for P&A management.

·      Interface with Service Technicians and ensure their Parts and Accessories (P&A) needs are being met.

·      Assist service technicians in determining parts and accessories requirements for individual jobs.

·      Recommend related parts which may be required for a job.

·      Supply cost of parts information on repair orders.

·      Update inventory control system and parts catalogue.

·      Maintain cleanliness of P&A department and keep inventory neatly stacked and orderly.

Prerequisites:



• Outstanding customer service skills

• Knowledge of motorcycle vehicles and parts

• Valid driver's license 

• Ability to work Tuesday through Saturday -- minimum of 8-hours per day

All your information will be kept confidential according to EEO guidelines.